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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
746 Reviews

746 Reviews of Southern Team Nissan of New River Valley - Service Center

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November 20, 2024

As always the service was excellent and Kayla was knowledgeable about what I needed to have done. Very polite and professional. More

by JPSJ1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
November 19, 2024

Friendly, knowledgeable staff and mechanics. Clean and comfortable waiting area. Also, the service areas are very clean. More

by BONNIE.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
November 19, 2024

Pleasant and always professional. Efficient and always does a good job. Thank you as always More

by CAWARBURTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
November 19, 2024

I was not happy at all with the way I was talked to when I called about my service. I would have to talk to someone in management about this. I have bought 5 vehicles from Southern Team this may be my last. More

by FNJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who I talked to I was on the phone.
November 18, 2024

Extremely competent. Friendly. Accommodating. Professional. Good location. Clean facility. Nice waiting area. Great customer service. More

by BILLT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
November 17, 2024

Service team was courteous and my oil change was done in a timely manner. Bathroom and waiting area were clean and neat. More

by timcgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Everyone has always been professional, honest, and friendly. They have not only taken great care of me but my family too! More

by jmastr000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Jones, Mike Handy, Misha Andrews
November 16, 2024

Preston deserves and A+ rating. Even though it took way too long to to get myoil changed. It surely was not his fault. More

by Froggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

They were great they were very fast and Preston was on top of things with estimated time he was very professional. Thank you all More

by smith.reginia270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

As usual, it was the perfect experience from the moment I arrived until the moment I left. More

by JENTJGIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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