Southern Team Nissan of New River Valley - Service Center

Service department will try to gouge you! Wanted $1500 to do 3 part changes that will cost me $400 and 3.5 hours of time. Wanted $1500 to do 3 part changes that will cost me $400 and 3.5 hours of time. More

I like the service, but the price went up $30 dollars from the last time. from the last time. More

They are so easy to work with. They keep the customer informed as they are working on your car. The wait area is clean and comfortable. I would recommend their dealership friend They keep the customer informed as they are working on your car. The wait area is clean and comfortable. I would recommend their dealership friends and family. More

I bought my car from this dealership mainly because I was not harassed nor pressured while test driving other car. I hate being pushed by salesman. The service department employees Preston and Kayla was grea not harassed nor pressured while test driving other car. I hate being pushed by salesman. The service department employees Preston and Kayla was great working with me due to my difficult schedule and trust me it’s difficult. I really like the friendly atmosphere and because of that alone I will come back to Southern Team Nissan of New River Valley when it’s time to purchase my next car. Thank you 👍 More

Always pleased with service and wait time. They always give good suggestions as to upkeep They always give good suggestions as to upkeep More

Very helpful & cooperative in working with me on repairs to my Titan especially since I have had a stroke & slowly recovering. I chose to bring truck to New River Nissan as opposed to Nissan dealer & servi to my Titan especially since I have had a stroke & slowly recovering. I chose to bring truck to New River Nissan as opposed to Nissan dealer & service center in NC town I live in 80 miles away due to responsiveness of service staff especially Preston Hedge. More

Making the appointment was excellent! I received Several courteous reminders before my appointment. I arrived and was taken very good care of. They were courteous to text me upon com I received Several courteous reminders before my appointment. I arrived and was taken very good care of. They were courteous to text me upon completion check out was excellent! More

Great service and on time! Several reminders so as not to forget my appointment! The waiting area was wonderful Several reminders so as not to forget my appointment! The waiting area was wonderful More

Always pleasant. Explains what has been done to the car. Car is parked and ready. Explains what has been done to the car. Car is parked and ready. More

The people there are very kind and friendly service is good easy to get appointment good easy to get appointment More