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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
747 Reviews

747 Reviews of Southern Team Nissan of New River Valley - Service Center

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October 16, 2024

The representative at the desk was very friendly and kept me informed. Only negative was that I didn’t receive the form that the technician is to fill out giving a score on each part such as brakes, tires, e More

by LHOGGE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Oct 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to provide us with this feedback.

October 15, 2024

The service department is always a pleasure to work with. Everyone on the team goes the extra mile. I appreciate that they greet me by name and know to expect me. Communication is exceptional. More

by KEVINC328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
October 15, 2024

Fast, friendly and great service! They checked everything I requested and answered all my questions/concerns I had. More

by b3achgrl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
October 15, 2024

Always courteous and professional. They always make sure I am informed before they do any extra repairs. More

by TRYNUT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
October 14, 2024

Always professional. They treat you as an individual and not as a number.The office personnel is very friendly too. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
October 13, 2024

I have been a customer here for 19 years. Nice people and reliable service. I will continue doing business with them. More

by ab2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
October 12, 2024

For my first time visiting, it was a quick and smooth appointment. I remember how kind one of the salesman was to me when I was in the car buying process. Ultimately, Priority Roanoke had the inventory I More

by Elisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

This dealership consistently provides excellent services. The maintenance needs identified were all met, and all workers were courteous and respectful. More

by DSHREWSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Baratta
October 11, 2024

Courteous, efficient, friendly, approachable to say the least. They address what I am there for without trying to do more than is required. More

by smokedeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
October 11, 2024

Excellent service . Greeted pleasantly. Questions were answered. The waiting room was neat, clean and comfortable. More

by parollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
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