Southern Team Nissan of New River Valley - Service Center

Always pleasant and I know our needs will be taken care of- thank you very mich of- thank you very mich More

Quick appointments, Profession but personal service, Clear understanding of what is needed. Safe and clean waiting area. Clear understanding of what is needed. Safe and clean waiting area. More

I came in one morning with a dying battery. Could have gone to Advance Auto, but something told me to go to the guys at STN of NRV. Glad I did. Had I not, I would have not know that my radia Could have gone to Advance Auto, but something told me to go to the guys at STN of NRV. Glad I did. Had I not, I would have not know that my radiator needed replacing. Preston actually noticed it. The gentleman(men) replaced my battery and got me a couple quotes on a new radiator. They were able to get me in before my family left for the beach and also under what was quoted. These people are the absolute best! I am never made to feel stupid or treated as a "typical female". They have always gone out of their way to assist me and my family without our vehicles. Have never "found" or "created" a separate problem with any of the vehicles. More

I do not understand why it should take 2 weeks to get an oil change. oil change. More

All the stag are very cordial and helpful. Would highly recommend Southern Team for all automotive needs. Would highly recommend Southern Team for all automotive needs. More

Don't know who Preston hedge is . My experience was good and I will return for service My experience was good and I will return for service More

I normally have an amazing experience at this center. This time not so much….the technicians that do the work on the car, keep putting my hubcaps on wrong when I get my tires rotated. I pay extra to get This time not so much….the technicians that do the work on the car, keep putting my hubcaps on wrong when I get my tires rotated. I pay extra to get this done. I have had to get a valve stem replaced because of this and now one of my tire pressure sensors was broke off. I have made this issue known several times to them. On the hubcap, there is a place where the valve stem needs to go, they just put them on and mash the stems under the cap. This time I was charged $89.50 for a diagnostic test, to check why my tire pressure light was on. They had already broke down the tire and knew the sensor was broken. And I was charged a $3 tire disposal fee! For what?? They didn’t keep my tire, I drove home with it on my car! I was very disappointed. I really don’t think I will get my tires rotated there anymore, I will pay an individual to do right. I will continue to have my oil changes and inspections there. More

Great people. Professional and informative of what work needs to be done on vehicle. Very prompt on appointment, got me right in. Thank you for care about my vehic Professional and informative of what work needs to be done on vehicle. Very prompt on appointment, got me right in. Thank you for care about my vehicle. More

Everyone there is great! !! Josh Collins is the best mechanic I’ve ever dealt with. Honesty goes a long ways! !! Josh Collins is the best mechanic I’ve ever dealt with. Honesty goes a long ways! More

GREAT SERVICE AS ALWAYS TREATED PROFESSIONALLY. COURTESY AND UNDERSTANDING ALWAYS LOOK FORWARD TO GOING THERE COURTESY AND UNDERSTANDING ALWAYS LOOK FORWARD TO GOING THERE More