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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
748 Reviews

749 Reviews of Southern Team Nissan of New River Valley - Service Center

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August 28, 2024

Great service, easy to work with to help me out on everything from new tires and getting my oil changed at the same time so my car will be in sync at next oil change and rotation. More

by BAMILK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 28, 2024

Excellent service very friendly and knowledgeable! Knew my problem very quickly and had the answers to fix it ! More

by ddmusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 27, 2024

I trust the Service Department, good guys, good Customer Service. That being said, every time I take my car there, I have to wait WAY too long. Hours, actually. Every time! Not good. More

by LINDAJANE1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

August 27, 2024

Andrew and Misha at Southern Team automotive dealership were a pleasure to collaborate with on the purchase of my new vehicle. More

by JoBeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misha Andrews, Andrew Baratta
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2024

Work was done in a timely manner. Staff that took care of us were very nice and helpful. More

by msad130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 25, 2024

The people are friendly and kind. The service department explained everything that was done to my car. Super place! More

by rdobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 24, 2024

The service department and their employees are courteous in all communications and have always been great to work with. More

by ronway993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 24, 2024

Preston is a great customer relations representative of your business. Always polite and keeps you informed of the service taking place on customers vehicles! More

by JGRAHAM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 23, 2024

They were friendly and very accommodating. They took my truck right in and had my problem investigated and repaired in less than a half hour. I was on my way and very happy with the services p More

by ESTIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 22, 2024

The service department is Top Notch! Nissans sell themselves…but the service department keeps customers. More

by BFALLS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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