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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
727 Reviews

727 Reviews of Southern Team Nissan of New River Valley - Service Center

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June 15, 2024

The service guys have always been very polite and helpful with what ever I need done and went out of the norm to do what needs to be done. More

by VADAHUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy, Misha Andrews
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2024

Great people to work with also they explain everything that they done to your vehicle. More

by FOURGRAHAMS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2024

Best dealership in Southwest Virginia. Great service department. Easy to get an appointment when I need one and car is ready when promised. More

by A_ANDERSON179
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2024

The NRV Nissan dealership has always been easy to deal with. Kind and considerate service team. More

by ltulloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 14, 2024

All the work was completed in a very timely manner and everyone was very courteous. Thank you. More

by GARTRIP58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know their names, both ladies working in the checkout window
June 14, 2024

Everyone is so nice. It's a pleasure to come there. I now have two vehicles that I have bought there and will bring be bringing for service More

by Kerry.cherifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

All others good. For management: Very inconvenient that the shuttle does not run all day. More

by TMB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
June 13, 2024

Great people, knowledgeable, personable, can explain things clearly. I have worked with them through 2 Zcars and this Cube. Wouldn’t want anyone else servicing my cars. They are fantastic! More

by 1FINEPI
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lovely lady who, Mike Fox, Mike Handy
June 13, 2024

Great service! I always have a positive experience at this dealership. Thank you for all of your help! More

by keturahbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
June 12, 2024

My service was performed in a timely way. My service advisor recommended a service that I hadn't planned, but that was an important maintenance item. More

by j grey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
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