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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
750 Reviews

750 Reviews of Southern Team Nissan of New River Valley - Service Center

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July 24, 2024

Nice communication throughout the entire process (both scheduling and servicing). Friendly, professional, and courteous staff. More

by WHITTAKER.CHRIS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert *****, Mike Handy
July 23, 2024

Great experience everyone nice and professional work done in timely manner will definitely be returning soon! More

by TRUMPN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
July 20, 2024

In 2016 I purchased my 2003 Pontiac Vibe. I always take my car to them for its inspection. THE STAFF ARE SUPER, SUPER PEOPLE TO BE WITH! More

by LAKOTASAKOTA2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
July 19, 2024

My favorite service center…. everyone is so attentive, polite, courteous,, and gets the job done to perfection! More

by TMGARYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
July 07, 2024

Always on time with appointment. Explains what was done. Lists everything on form so a person can keep records. Good coffee. More

by deecald123@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Jul 08, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 04, 2024

Service makes a huge difference to us when considering a new vehicle. I’d be glad to buy one there when the time comes. More

by RSHUPE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Jul 08, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 02, 2024

Alway exceptional customer service. Going on 9 years working with this crew and I am never disappointed. More

by SHAYMORE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Jul 02, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 02, 2024

From the time I scheduled the appointment until my service was completed everyone one was very courteous and my service was very efficient. More

by tghurst15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2024

I know I can always depend on this group to care for my car. I have been a customer for over 40 years and have never been disappointed. More

by LGREAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
Jul 02, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 28, 2024

Good service and attitude . Always has a smile and is ready to help in any way More

by DHG41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
Jun 28, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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