Southern Team Nissan of New River Valley - Service Center

Very disappointed in service technicians performance, on my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resol my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resolved at a different mechanic More

Easy drop off and pickup process, staff was very friendly. Would recommend to others in future friendly. Would recommend to others in future More

Preston is always helpful. I never have to wait long for an appointment. I feel like they know who I am as a customer. I never have to wait long for an appointment. I feel like they know who I am as a customer. More

They left my driver side window open and of course it rained. New employee did not know what the technician meant about my battery connection nor did she ask for clarification. So I don't know what it ne rained. New employee did not know what the technician meant about my battery connection nor did she ask for clarification. So I don't know what it needs More

Very courteous and great service. Everyone is knowledgeable and helpful, plus they appear to enjoy working at Southern Team. Everyone is knowledgeable and helpful, plus they appear to enjoy working at Southern Team. More

They are professional and prompt. I travel from Salem to Christiansburg for service to my SUV. I have worked with Mike Fox and the service crew for years. I travel from Salem to Christiansburg for service to my SUV. I have worked with Mike Fox and the service crew for years. More

Amazing customer service! They are very knowledgeable and explain everything thoroughly. They are greatly appreciated. They are very knowledgeable and explain everything thoroughly. They are greatly appreciated. More

First time doing business with this dealership. Answered all my questions in a satisfactory manner. Everyone we talked to was friendly and seemed sincere. In follow up visits to ask questions the s Answered all my questions in a satisfactory manner. Everyone we talked to was friendly and seemed sincere. In follow up visits to ask questions the sales person was very friendly and helpful. Would recommend the dealer ship to my brother. More

Fast and curtesy service and friendly customer service a pleasure doing business with these people pleasure doing business with these people More

I used to be an ASE Certified Nissan Auto Technician at this very dealership over 20 years ago.. & nothing has changed since the change of ownership. Still a 100% A+ positive experience every time I visit. this very dealership over 20 years ago.. & nothing has changed since the change of ownership. Still a 100% A+ positive experience every time I visit.. or recommend someone to take their vehicle there for service or mechanical advise. The professionalism & kindness of the whole staff there is still... "Top Notch". More