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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
730 Reviews
Call Service Center (540) 382-2903

730 Reviews of Southern Team Nissan of New River Valley - Service Center

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October 12, 2023

Reliable, honest, polite, caring. I have confidence they are going to do a great job. More

by Danar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
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Oct 12, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 12, 2023

The best in the New River Valley. No one compares to them. The service department is just AAAA+ More

by MJ23HEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox and the service writers., Mike Ritter
Report | Print
Oct 13, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2023

My trip to the Southern Team Nissan yesterday was great. They were ready for me and my 2015 Altima, and after a short wait, my service was completed. Excellent visit! More

by JSMANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 10, 2023

Polite, fast and courteous. Didn’t wait long. Would recommend to anyone who needs a dealer More

by SHAWNEMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
Report | Print
Oct 10, 2023 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 07, 2023

Best maintenance department I’ve ever worked with. Knowledgeable. Friendly. Never any hassle. Always on point. More

by ROBERT_S_STICKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Report | Print
Oct 09, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 07, 2023

Very informative always polite and always takes time to listen and understand why you’re there. More

by ALANSPSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
Report | Print
Oct 09, 2023 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 06, 2023

Very friendly and informative on what needs to be done to your vehicle and they always check to make sure you are satisfied with there work More

by CWADE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
Report | Print
Oct 06, 2023 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 06, 2023

Everyone very customer oriented. Always get the job done in a quick and efficient manner. More

by REBECCA.BURGE24073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2023

Easy to get an appointment, service advisor communicated well with me, car was finished on time. More

by cooperjp91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 30, 2023

Wanted to give a big thanks to Mike Fox and his team, awesome job on repairs. My Nissan runs better now than it did when I first bought it. I learned an important lesson with this adventure. Mike and his More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Report | Print
Oct 02, 2023 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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