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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
775 Reviews
Call Service Center (540) 382-2903

775 Reviews of Southern Team Nissan of New River Valley - Service Center

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February 06, 2024

Bailey was awesome to deal with, she got the biggest portion of the deal done before we even arrived. Went for a test drive with us and showed us many of the features. Awesome experience, we will be ret More

by D.COOK.ENGINEER
Recommend Dealer
Yes
Employees Worked With
Mike Fox, Mike Fox
Report | Print
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 09, 2023

Very friendly and helpful, as always. I always feel like I am in good hands. More

by hokiecarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
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November 08, 2023

Very good experience. Very knowledgeable and my car was done in no time. Thank you so much. More

by TWEETYRN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 08, 2023

very friendly and knowledgeable staff. Mister Hedge was very helpful with a problem i had. More

by RSPIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 08, 2023

Best place to go for service on your car. We have been customers for 20 plus years. More

by KAGALLIMORE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
Report | Print
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 08, 2023

Mike is the best. Always conscientious, he looks out for me, keeping me advised of upcoming work that might be needed...in fact I'm about to make a follow-up appointm More

by ROCK.ROSZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Report | Print
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 06, 2023

They are always friendly and helpful! I’ve never felt as if they were pushy like other dealerships I’ve felt with before. Such great customer service and overall experience. More

by daniellehinkley1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 04, 2023

The staff was knowledgeable, efficient, and professional. The service was done promptly and correctly. Thank you. More

by dameredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Varner
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November 03, 2023

Everything went very well. Everyone was ver friendly and it was a beautiful sunny day. More

by KIMMELLFOWLE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Report | Print
Nov 03, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 02, 2023

He was genuinely interested in my concerns about my car. He even gave us something that would help us out until we could keep our appointment. Thank you Mr Preston. Happy Holidays More

by dianeb416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Report | Print
Nov 02, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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