Southfork Chrysler Dodge Jeep Ram - Service Center

Called the ssrvice department before i went and was told i would need to leave my truck there for a tech to get to it. Got to Service about 8:30 and picked it up about 4:30 in the afternoon, repaired at th i would need to leave my truck there for a tech to get to it. Got to Service about 8:30 and picked it up about 4:30 in the afternoon, repaired at the cost quoted, and was told everything else checked out fine.. Problem solved, faster than expected, and my service adviser kept me in the loop. More

My service representative Ron Gaydon was prompt courteous helpful and knowledgeable. He is by far the best service representative I’ve had at that dealership by far. courteous helpful and knowledgeable. He is by far the best service representative I’ve had at that dealership by far. More

Nothing but professional … are was good on time and excellent the gentleman that took care of me was first class excellent the gentleman that took care of me was first class More

One of the best service department ive been too. Jacy is the best service advisor, id recommend her 100% to anyone who needs service on their vehicle. She stay in contact with you every step of the Jacy is the best service advisor, id recommend her 100% to anyone who needs service on their vehicle. She stay in contact with you every step of the way and is very transparent from start to finish. Thank you for taking care of me every time I need service. More

Just to set the tone I am a person who will also compliment good service and go out of my way to do so, I do not like to complain or to leave a harsh review but in this case I feel it is warranted. compliment good service and go out of my way to do so, I do not like to complain or to leave a harsh review but in this case I feel it is warranted. So I took my jeep into the dealership because I had a check engine light on. I was pretty sure I knew why it was on but I wanted an expert opinion. I got the diagnosis back and the person I spoke with told me I needed to have a part replaced that would cost me $2900. I thought it was the alignment causing the issue and asked the service rep if I could get an alignment done and was told no because they were all booked up, no attempt to fit me into any schedule no attempt to try and work me in nothing. So I got my vehicle paid the $230 diagnostic fee and then took it to pep boys and had an alignment done and wouldn't you know it the check engine light went off. So in essence I paid $230 for an incorrect diagnosis and if I had allowed them to the dealership would have charged me $2900 for work that was not needed. This makes me VERY leery of using this dealership in the future. What sucks is I have a new Dodge durango with lifetime warranty and the service is with them so I am contmeplating just getting rid of the durango. More

The service was fast and staff was helpful . I am tired of taking surveys every time I go in for an oil change . I am tired of taking surveys every time I go in for an oil change . More

Best service I ever had with a dealership I have no more concerns very nice employees and personnel concerns very nice employees and personnel More

10 on the service but I'm pretty disappointed with my only 31,000 mile dodge charger , a water pump replacement at 26,000 miles and now a evaporator with only 31,000 miles on it making nervous about my only 31,000 mile dodge charger , a water pump replacement at 26,000 miles and now a evaporator with only 31,000 miles on it making nervous about my next dodge purchase and I've purchased several. Again, a big thanks to Shane, very professional, easy to get ahold of hold onto this man. More

My service advisor was amazing. She kept in contract with me the whole time, and the truck was ready hours before I expected it. She kept in contract with me the whole time, and the truck was ready hours before I expected it. More

Ron in service took great care of my needs in replacing the starter on my challenger. the starter on my challenger. More