Southfork Chrysler Dodge Jeep Ram - Service Center
Manvel, TX
439 Reviews of Southfork Chrysler Dodge Jeep Ram - Service Center
Even with a misunderstanding, when I booked my service appointment online, the staff was very accommodating! Everyone was very nice, and even though I could not complete my service for that day, they make appointment online, the staff was very accommodating! Everyone was very nice, and even though I could not complete my service for that day, they make sure I had all the information needed for when I came back. The biggest thing that stood out to me was that they made sure I completely understood what was going on with my car before I left, and also gave me a written copy of what we talked about. More
Service was smooth. Scheduled over the phone, I wish they did online scheduling that would improve my rating. Was greeted quickly upon arrival. Was able to use a store c Scheduled over the phone, I wish they did online scheduling that would improve my rating. Was greeted quickly upon arrival. Was able to use a store coupon to save a bundle. Took a little over an hour for my oil change. I will continue to use the dealership for my maintenance needs. More
Oil Change and Tire Rotation took a little longer than expected expected, 1:10 total. However, there were multiple cars also being serviced prior to my arrival. expected expected, 1:10 total. However, there were multiple cars also being serviced prior to my arrival. More
Steven Garcia was awesome! He made sure that my challenger was taken care of in a timely manner and that there were no issues with the warranty. I was pleasantly surprised to g He made sure that my challenger was taken care of in a timely manner and that there were no issues with the warranty. I was pleasantly surprised to get my vehicle back washed and cleaned also! More
My oil change and tire rotation was fast and easy. Definitely will return for my next one :) Definitely will return for my next one :) More
As a customer I want knowledgeable and personable techs. That’s not what I perceived was the case. Barely cordial but not rude. Lack of customer empathy and didn’t care. Work on truck was fine though and fa That’s not what I perceived was the case. Barely cordial but not rude. Lack of customer empathy and didn’t care. Work on truck was fine though and fast. More