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Southgate Ford Inc.

Southgate, MI

Overview
Reviews
4.9
298 Reviews
Call Dealership (800) 417-4552

16501 Fort St

Southgate, MI

48195

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Showing 298 reviews

July 06, 2026

Michelle is the best & the repair shop workers always do a wonderful job with service of any kind More

by Tlstuart19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle havacost
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Jul 09, 2026 -

Southgate Ford Inc. responded

Hello, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

July 01, 2026

Convenient location and long term association with Jeff spooner for confidence in leasing experience with ford More

by Trixie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff spooner
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June 27, 2026

Ordered the Bronco in late February, notified that the Bronco was scheduled to into production on May 1. I spoke with Danielle, she said it was scheduled on that and it would take about 4 weeks to arrive More

by granny424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Monroe, Ray Bouchard
Report | Print
Jun 29, 2026 -

Southgate Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

I’ve never had an issue with Southgate Ford, whether there for oil change or vehicle repair, they resolve the problem. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
Report | Print
Jun 29, 2026 -

Southgate Ford Inc. responded

Hi Tom, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 23, 2026

They make car buying reasy without document fees. All deals can be done in hours More

by salamonbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew, wesner
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Jun 24, 2026 -

Southgate Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2026

Convenient location with quick and friendly service. Little to no wait time Good coffee and clean customers lounge very friendly employees. Would like to see a car wash after service. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
Report | Print
June 18, 2026

They get my f150 in and out for service and always tell me what the truck is needing. And there body shop is a #1 More

by Chriscadarette1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Boler
Report | Print
June 05, 2026

I had my 2024 Ford Escape the works & they were very efficient & then I leased a 2026 Ford Escape & John Mehall was very helpful & got me an awesome deal. More

by rocknbud44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mehall
Report | Print
Jun 08, 2026 -

Southgate Ford Inc. responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2026

It 10 days to get an appointment, then it took another4 days for them to look at it. After all that they could not determine what was wrong. I took to another dealer 3 days later they diagnosed the problem More

by jpv48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Bouchard
Report | Print
Jun 05, 2026 -

Southgate Ford Inc. responded

Hi, we regret to hear that you had this experience with us. Here at Southgate Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (734) 324-9813 to discuss ways we can better serve you in the future.

May 19, 2026

They pickup my vehicle did the work and returned it. Price seemed reasonable . They were easy to communicate with More

by thavlik47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
Report | Print
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