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Southgate Ford Inc.

Southgate, MI

4.8
305 Reviews

16501 Fort St

Southgate, MI

48195

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Showing 305 reviews

October 29, 2026

Michelle did an excellent job explaining all of my pricing options. Brady did an excellent job explaining all of the bells and whistles available to me on my brand new F-150. Hopefully I can hang on More

by lvcountry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Brady, Ray Bouchard
October 14, 2026

The only Ford dealership I’ll go to. They are fair and take care of my car. They are honest and go the extra mile to make you happy. I also have the best Salesman: Al Orlowski. More

by tismoe2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rehse
Oct 16, 2026 -

Southgate Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2026

The employee was professional and answered all my questions about the car and repair was done in short time . More

by Jac44rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
September 28, 2026

Lazy, unhelpful, and dismissive. The service department seems unwilling to do more than the bare minimum to resolve their customers’ problems. Even when they do attempt to address an More

by Eric canaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 04, 2026 -

Southgate Ford Inc. responded

Hi Eric, we are disappointed to learn of your experience here at Southgate Ford, but we will take this opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (734) 324-9813 so we can work towards a resolution. We look forward to hearing from you.

September 21, 2026

Southgate for did an excellent job with the purchase of my new F-150. They took the time to explain everything, and got me the best price. I would recommend any customer looking for a ford car to go to S More

by bollerc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
Sep 26, 2026 -

Southgate Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again in the future. Best wishes, Southgate Ford

September 12, 2026

My problem was corrected in a short amount of time. I also got the Works. It was done in a short amount of time. The service department did a great job. Thank you Joan and staff More

by rlburgess25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Bevac
August 15, 2026

John Mehall is a great dealer at Southgate Ford. We have been leasing cars from him for years More

by miqaca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mehall
July 06, 2026

Michelle is the best & the repair shop workers always do a wonderful job with service of any kind More

by Tlstuart19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle havacost
Jul 09, 2026 -

Southgate Ford Inc. responded

Hello, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

July 01, 2026

Convenient location and long term association with Jeff spooner for confidence in leasing experience with ford More

by Trixie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff spooner
June 27, 2026

Ordered the Bronco in late February, notified that the Bronco was scheduled to into production on May 1. I spoke with Danielle, she said it was scheduled on that and it would take about 4 weeks to arrive More

by granny424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Monroe, Ray Bouchard
Jun 29, 2026 -

Southgate Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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