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Southgate Ford Inc.

Southgate, MI

Overview
Reviews
4.9
291 Reviews
Call Dealership (800) 417-4552

16501 Fort St

Southgate, MI

48195

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Showing 291 reviews

June 05, 2026

I had my 2024 Ford Escape the works & they were very efficient & then I leased a 2026 Ford Escape & John Mehall was very helpful & got me an awesome deal. More

by rocknbud44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mehall
Report | Print
Jun 08, 2026 -

Southgate Ford Inc. responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2026

It 10 days to get an appointment, then it took another4 days for them to look at it. After all that they could not determine what was wrong. I took to another dealer 3 days later they diagnosed the problem More

by jpv48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Bouchard
Report | Print
Jun 05, 2026 -

Southgate Ford Inc. responded

Hi, we regret to hear that you had this experience with us. Here at Southgate Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (734) 324-9813 to discuss ways we can better serve you in the future.

May 19, 2026

They pickup my vehicle did the work and returned it. Price seemed reasonable . They were easy to communicate with More

by thavlik47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
Report | Print
May 15, 2026

Joan the service manager is fair and honest. What more can you ask for. She Rocks More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan the service manager
Report | Print
May 16, 2026 -

Southgate Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2026

Great communication! Pick up person pleasant. And return person. Would recommend this dealer for service. More

by mellissachrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
April 20, 2026

Great people to deal with. Very efficient service in a timely manner. Will use them in the future. More

by deancrist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Bouchard
Report | Print
April 18, 2026

Southgate Ford has been my dealership for almost a decade and I am highly satisfied! John Mehall is my dealer for my last 3 leases and my recent lease a Ford Explorer! Love it! My first Ford was an Explorer More

by cpiazza1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mehall, Ray Bouchard
Report | Print
Apr 27, 2026 -

Southgate Ford Inc. responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2026

Very pleased with Southgate Ford. Sommer was kind, professional, well informed, and she helped us get the best vehicle for our daughter's future needs. More

by jasonayakowich
Recommend Dealer
Yes
Employees Worked With
Sommer Strahan
Report | Print
April 13, 2026

Southgate Ford is wonderful. Don Daniel is a top notch salesman. The service department is outstanding. More

by Songbird46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Daniel
Report | Print
Apr 16, 2026 -

Southgate Ford Inc. responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

April 11, 2026

I purchased a used Ford F-150 from Matt Shemwell at Southgate Ford. He was excellent to work with and stood behind his word. I highly recommend him if you are in the market for a used vehicle. Thank yo More

by Selena J.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Shemwell
Report | Print
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