Southgate Ford Inc.
Southgate, MI
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Jeff Boeler was outstanding! He did everything he said he would do. He brought the truck to our shop to show us , & we drove it, loved it , then bought it. Would highly recommend He did everything he said he would do. He brought the truck to our shop to show us , & we drove it, loved it , then bought it. Would highly recommend Jeff to anyone. A special thanks to Jeff. Thanks Tim Kelley More
Great dealership. Laura Kern is an exceptional salesperson.The most knowledgeable salesperson I have ever dealt with. She goes above and beyond to take care of your ne Laura Kern is an exceptional salesperson.The most knowledgeable salesperson I have ever dealt with. She goes above and beyond to take care of your needs. More
Southgate Ford is an example of customer care. They listen to understand what you are seeking and then help you decide what the best fit for you will be. Car shopping is a major purchase and you They listen to understand what you are seeking and then help you decide what the best fit for you will be. Car shopping is a major purchase and you can count on their expertise in enhancing that experience.Great group all around and can really make you feel appreciated as a customer. More
Bought the truck off the showroom floor, after agreeing on final price was told oh yeah extra 350 for bedliner that was already in. Strike 1 Brought the truck back under warranty for several issue includi on final price was told oh yeah extra 350 for bedliner that was already in. Strike 1 Brought the truck back under warranty for several issue including a recall. Strike 2 Was told on phone yes you will get a rental car no charge.Day set to bring it in was told $40 a day if no issues are covered. Strike 3 Had to go back 36 hours later to pick up rental. Really only addressed 1 issue out of all I asked about, and kept my truck 1 week! Asked to have follow up calls as to progress. But I had to call there more than I got called! Am thinking of upgrading 1 more time but will shop elsewhere. Asst Service manager said "trust me" when I tried to get an explanation of truck issues upon pickup. This place is neck and neck with village ford, which I didn't think was possible. That place is the worst...almost! More



