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Southgate Ford Inc.

Southgate, MI

Overview
Reviews
4.9
289 Reviews
Call Dealership (800) 417-4552

16501 Fort St

Southgate, MI

48195

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Showing 289 reviews

February 18, 2023

Pleasant and always helpful. Service department is courteous and helpful. Love Southgate Ford. Have used them for years. More

by rosedragon1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Jesulaitis
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February 11, 2023

I was very pleased with Darian Counts. He handled my lease very professionally. The dealership was helpful in all aspects of the transaction. More

by Krons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian Counts
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December 16, 2022

I bought my current lease vehicle and leased another Escape. The process was smooth and without an issue. The team is truly a group of real pros. More

by rcunningham45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Orlowski
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November 01, 2022

Friendly service wide variety BEST salesman knowledgable nice selection of vehicles to choose from very clean and friendly atmosphere More

by twengrzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Orlowski BEST SALESMAN EVVVER
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October 11, 2022

I’ve been going to this dealership for more than 25 years and from sales to service I have always been treated fairly and as a priority. More

by Upboy96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Boler jr.
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September 09, 2022

Long wait, but worth it! Lawrence Houston was great saw us though the whole deal, and showed us things on the new escape we didn't realize came with it. Thank you for having More

by jjsupplyh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence HOUSTON
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August 28, 2022

The service makes the business. Great dealership, friendly and knowledgeable. Love my new Bronco Sport! Ms. Leigh was training a new staff member and both were very professional and More

by kdchristie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Leigh
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August 17, 2022

I have no problem with Southgate ford people are very very nice so I no problem More

by donnieobanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Jesulaitis
Report | Print
July 30, 2022

Their oil change service setup has been quicker than other Ford dealerships in the area. Haven't tried other services yet. More

by richardorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Jesulaitis
Report | Print
July 18, 2022

I purchased a 2019 escape from southgate Ford. I bought a extender warranty . So my estimate on gas mileage is 21 city 27 highway. I get 21 miles to the gallon city or highway. Brought it back to More

by rtc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager was no help
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Jul 19, 2022 -

rtc responded

Hello southgate Ford. Had my 2019 escape in for service. Getting 21 mpg all the time no matter highway or city and stop start doesn't turn my car off. Said nothing is wrong and charged me 240 dollars. Well something is wrong. I should be getting better gas and the car should turn off when i stop. And know i didn't turn switch on

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