Southgate Ford Inc.
Southgate, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great dealership. Laura Kern is an exceptional salesperson.The most knowledgeable salesperson I have ever dealt with. She goes above and beyond to take care of your ne Laura Kern is an exceptional salesperson.The most knowledgeable salesperson I have ever dealt with. She goes above and beyond to take care of your needs. More
Southgate Ford is an example of customer care. They listen to understand what you are seeking and then help you decide what the best fit for you will be. Car shopping is a major purchase and you They listen to understand what you are seeking and then help you decide what the best fit for you will be. Car shopping is a major purchase and you can count on their expertise in enhancing that experience.Great group all around and can really make you feel appreciated as a customer. More
Bought the truck off the showroom floor, after agreeing on final price was told oh yeah extra 350 for bedliner that was already in. Strike 1 Brought the truck back under warranty for several issue includi on final price was told oh yeah extra 350 for bedliner that was already in. Strike 1 Brought the truck back under warranty for several issue including a recall. Strike 2 Was told on phone yes you will get a rental car no charge.Day set to bring it in was told $40 a day if no issues are covered. Strike 3 Had to go back 36 hours later to pick up rental. Really only addressed 1 issue out of all I asked about, and kept my truck 1 week! Asked to have follow up calls as to progress. But I had to call there more than I got called! Am thinking of upgrading 1 more time but will shop elsewhere. Asst Service manager said "trust me" when I tried to get an explanation of truck issues upon pickup. This place is neck and neck with village ford, which I didn't think was possible. That place is the worst...almost! More
Dealership was great also was the sail person Deb . She was outstanding very knowledgeable about the Escape She was outstanding very knowledgeable about the Escape More
I couldn't be more pleased with the work your Employee's do. Kind and very compassionate. I NEVER go anywhere else. I had to purchase my Escape, form Briawood, but I will never go baack there. do. Kind and very compassionate. I NEVER go anywhere else. I had to purchase my Escape, form Briawood, but I will never go baack there. More