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Southgate Ford Inc. - Service Center

Southgate, MI

4.5
68 Reviews

68 Reviews of Southgate Ford Inc. - Service Center

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March 07, 2019

F150 experience Most of the staff here are courteous and friendly. They answer any questions you may have. We have been satisfied with all the work they have done. More

by Cox, Sandra544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Bitz
January 26, 2019

Pretty uneventful Nice people. Felt I was treated fairly. They gave me a ride home while they checked it out and would have picked me back up if necessary. The price ca More

by bobbyjless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Thompson and Randy; both helpful
January 26, 2019

Service I bring my car in to Southgate Ford for maintenance and repairs. I am greeted by my service adviser who then takes care of my car. I'm always greeted More

by kmopal59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Thompson, Adiviser, Bob Lovett, Service Manager, Roland Musick, Sales, Joan Bezak, Service Manager
January 14, 2019

All of the employees are friendly and helpful I have given the 5-star rating for southgate Ford because all of the employees went out of their way to be friendly and courteous.............when i n More

by UBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamiie, Mark, Ken, Joan the manager, and Claudia
January 05, 2019

Great The service was very good. Had to have my battery replaced, Service was fast and easy. I would use there service department again. Everyone was frie More

by hbk320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Thompson
November 16, 2018

Everyone was knowledgeable and considerate and friendly There were cookies in the waiting room with ice water; there were greeters as you pulled up at the service area; all of the agents were friendly and More

by UBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamiie, Mark, Ken, Joan the manager, and Claudia
November 09, 2018

Friendly Good visit but would love for the service center to be completed seems to be taking a very very long time but it’s been working out the way it is now More

by Deb Reid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
September 14, 2017

Frustrated!!!! I brought my 2017 Ford Escape in 1 month and 3 weeks ago today for noise and unstable driving issues. They still have it today! And no one has called More

by L's#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan, Silia, Bob
March 27, 2017

Ford Escape I bought my 2006 Ford 500 from Southgate Ford in 2005 and came back to Southgate Ford when I needed a new car in 2015. I was very concerned about get More

by vivian3553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Clawson
November 12, 2016

Worst experience ever Took my car in Wednesday for a oil change and had bad car parts on my lease. I have bumper to bumper warranty. I had to call fri to see what the xxxx More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
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