
Southgate Lincoln
Southgate, MI
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Buying a new car The sales was friendly and very helpful. As I am. Senior citizen, he was willing to talk to my children answering all their questions and concerns. The sales was friendly and very helpful. As I am. Senior citizen, he was willing to talk to my children answering all their questions and concerns. My car was ready when I came to pick it up. I was given a thorough demonstration on all the new features. I was told I could call back at anytime for any other questions or concern. The employee that worked with the credit rating was also friendly and professional More
Great Experience Dan Sunderman was excellent and made sure I received all rebates available. A great experience overall! Highly recommend and their service dept. is Dan Sunderman was excellent and made sure I received all rebates available. A great experience overall! Highly recommend and their service dept. is also excellent! More
My experience was very good and must important it was great. My sales person Richard was great, everything went well and most importantly was very quick.. I would recommend a family and friend to go to Southgate My sales person Richard was great, everything went well and most importantly was very quick.. I would recommend a family and friend to go to Southgate Lincoln. More
Very efficient Although renovations are taking place, my oil change was done in the allocation time promised. The staff was making the very best out of a difficult s Although renovations are taking place, my oil change was done in the allocation time promised. The staff was making the very best out of a difficult situation. More
Brian the service manager is great My tire needed to be replaced, Brian the service manager sent someone out to pick up my vehicle, and dropped me off a loaner and delivered my car afte My tire needed to be replaced, Brian the service manager sent someone out to pick up my vehicle, and dropped me off a loaner and delivered my car after the tire was replaced. Great Service More
No personal Thank You from Dealer for buying there , 1-waited 80mi to start pickup process. 2-no information about service 3- winter floor mats not installed(snowing outside) 4-No Thank You from Dealer 1-waited 80mi to start pickup process. 2-no information about service 3- winter floor mats not installed(snowing outside) 4-No Thank You from Dealer mandagement or sorry it took so long (we will give you free 1st lub and tire roatation free for your long wait.) All Ford dealers have Thank you’d from mandagement. .I thought Lincoln would be a better experience than it was. More
Very Fast! I brought my mustang into service with no appointment and they had me in and out in less than an hour! I was very pleased with the service that was pr I brought my mustang into service with no appointment and they had me in and out in less than an hour! I was very pleased with the service that was provided by Billi and Southgate Lincoln! Thank you! More
Excellent Highly recommended dealer. Great service and excellent customer satisfaction. I would recommend all my friends and family to come here for service or Highly recommended dealer. Great service and excellent customer satisfaction. I would recommend all my friends and family to come here for service or to purchase a car. More
Very poor service skills Took my truck in to have it looked at and they told me they would call me when theynfound out whats wrong. They didnt even offer me a rental vehicle i Took my truck in to have it looked at and they told me they would call me when theynfound out whats wrong. They didnt even offer me a rental vehicle i had to ask if it was an option. They took over a week just to look at it and i had to call them to find out about my truck they didnt even call me. When I try to find imformation about it they couldnt tell me and what they said what was wrong with it wasnt even what was wrong with it. More
Great service. Great honest service. No pressure. I received very personalized service from Thom Howard through the entire process. I have been a customer of Southga Great honest service. No pressure. I received very personalized service from Thom Howard through the entire process. I have been a customer of Southgate Lincoln for over ten years. More