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Southlake Nissan

Merrillville, IN

4.7
1,857 Reviews

4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,857 reviews

November 15, 2020

This oil change was done complimentary after my vehicle purchase . I had a area on my bumper where I’d rubbed against garage door and they buffed it out FREE of charge as well. Wait time for service comple More

by eliz7003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan or Jose , Audrey Love
Nov 16, 2020 -

Southlake Nissan responded

I glad we could help, and thank you for your business.

November 15, 2020

Everyone was helpful and considerate. My car was taken care in a timely fashion and everything was clearly explained.I have nothing negative to say. More

by webbkimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

Kim its always our pleasure and thank you for your business.

November 14, 2020

Everyone was friendly and the service went quick. I didnt have to wait too long which was important. I Always have great service from this branch More

by vpejoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

i am glad service was great and thank you for your business.

November 13, 2020

Great work and service. Great people great service. Great community. Great location. Great. Nice people. Nice community. Nice location. Great great great great great thanks Next time do not make me write 25 More

by pwwillingham1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

thank you Pastor Philip for your kind review and thank you for your business.

November 13, 2020

I love the range on my remote start amd it was done in only 1 hr. Southlake Nissan never disappoints. Thats why I always bring my cars here for service. More

by cipn29ec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 13, 2020 -

Southlake Nissan responded

we glad you liked remote start and thank you for your kind review.

November 11, 2020

I worked with Will Broughton. He really made the process of trading in my vehicle for a newer car fast and easy! I would recommend! More

by rashanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton, Greg Chip, Randy Kawanna
November 11, 2020

Everytime i go there I'm treated very good made to feel I'm very welcome an service makes you feel like your welcome, good work, almost like you belong too there family More

by tim_mayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Randy Kawanna
Nov 13, 2020 -

Southlake Nissan responded

thank you Tim and yes i will take you up on offer for that Boat ride.

November 11, 2020

This Nissan is the best. The service department treat me like family. They are serve you with pride and knowledge. And they waiting area is clean. More

by toniahayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole service department , Randy Kawanna
Nov 13, 2020 -

Southlake Nissan responded

hope you are enjoying your new Rogue and thank you for your business

November 10, 2020

Wonderful service staff and well managed by a wonderful manager Randy Kawanna. Very pleased with the service received on my vehicle since the purchase back in 2016. More

by Layla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Nov 13, 2020 -

Southlake Nissan responded

Geann thank you for your kind review, and thank you all your business only the years.

November 10, 2020

As always the staff at Nissan service department are outstanding. They always take in to account my concerns and have them addressed. Always professional and courteous. The gentleman I’ve had give me More

by M Guess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 13, 2020 -

Southlake Nissan responded

Megan thank you for your kind review and thank you for all your business

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