Southlake Nissan
Merrillville, IN
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Very willing to help! I can honestly say that this gentleman went above and beyond the call of duty. William was able to work out a deal with me. Even do to my personal si I can honestly say that this gentleman went above and beyond the call of duty. William was able to work out a deal with me. Even do to my personal situation he was able to get me financing that NO other dealership would consider. William and Logan were very professional and friendly. They make you feel comfortable without the pressure of buying something that you can't afford or don't want. Thank you guys both for your hard work and patronage! I would recommend anyone to you! Please keep up the great work. Vince . More
Exceptional experience As a returning customer of Nissan, was shopping for a new vehicle and Dave was the nicest salesperson I I ever met ( and I met quite few in my lifetim As a returning customer of Nissan, was shopping for a new vehicle and Dave was the nicest salesperson I I ever met ( and I met quite few in my lifetime ). However the whole team that got involved in this transaction was exceptional. More
Great find. I live up in Lake Township a good way north. I was surprised that the dealers would even take time to talk to me. I was in just to look, and that's all. So much for that story, but what I found I was surprised that the dealers would even take time to talk to me. I was in just to look, and that's all. So much for that story, but what I found was not only a great car, but also a great group of guys that I would take in to meet friends and relatives. I was treated like a prospective investor not just like a possible customer. They made it easy to talk about my financial ungreatness and still find me terms on a deal, for a 2016 car, that was within my budget and a great car to drive not to mention a beautiful car with advanced features that I would not have expected in a car costing twice as much. My new Nissan Rouge is fantastic, I would tell everyone to test drive one of them before spending a lot more on something else. The features are incredible, the handling is unbelievable, and my sales team headed by Tom Tugman worked miracles to make that wonderful car mine. More
Easy purchase, no pressure Our salesman Robert was helpful and patient. There was no pressure. He found us exactly what we were looking for. We would highly recommend Sout Our salesman Robert was helpful and patient. There was no pressure. He found us exactly what we were looking for. We would highly recommend Southlake Nissan. More
Extremely Happy Owner Went out just to look at my opinions for a new care. I fell in love with my 2016 Sentra. Claude was and amazing salesman and I got no pressure to buy Went out just to look at my opinions for a new care. I fell in love with my 2016 Sentra. Claude was and amazing salesman and I got no pressure to buy but i did anyway. Would tell all my friends to go here for a new car. I do not have words good enough to describe my experience with them. More
Great Deal Greatest car buying experience. This team worked their magic and got me out of a 2008 Nissan Atlima with more than 191,000 miles & negative equity, in Greatest car buying experience. This team worked their magic and got me out of a 2008 Nissan Atlima with more than 191,000 miles & negative equity, into a brand new Nissan Rogue. Very painless transaction. I WILL be back!!! More
Best Car Buying Experience Ever!!!!! From the moment my wife and I walked into the door, Dixie got the ball rolling by researching various vehicles based on the features we wanted. She wa From the moment my wife and I walked into the door, Dixie got the ball rolling by researching various vehicles based on the features we wanted. She was very friendly, knowledgeable, and determined. She greeted us warmly and had all the information at a computer click. Her explanation was clear and never did she try to sell us something we didn't need. She passed the ball over to Claude to got the vehicle for us to test drive. We fell in love with the 2015 Nissan Rogue. His knowledge of the vehicle was key on our decision to buy. He then passed the ball over to Tom who went above and beyond anything I had ever seen a Manager do to make the deal happen. I was continually amazed by the things he did to ensure our satisfaction. When it was all said and done, we drove away in a beautiful 2015 Nissan Rogue priced just right with some wonderful incentives added. Thank you Dixie, Claude, and Tom. We are customers for life!!!!! More
Service Failed to Identify Bad Battery 2014 Nissan Versa under warranty. Would not start. Service manager told me there was no issue including no issue with battery. Told me it was my fa 2014 Nissan Versa under warranty. Would not start. Service manager told me there was no issue including no issue with battery. Told me it was my fault that I must have left the lights on. Next day I was stranded and had to pay $200 for emergency battery replacement. Auto zone tested the battery for free and found it was bad. Auto Zone did a better service job than Southlake Nissan. To top it off the Nissan service manager Randy told me he would not reimburse for the emergency battery cost. They cost me 4 hours of aggravation and $200 for a car under warranty. My advice is take your vehicle anywhere else but not to Southlake Nissan. More
A 1 Staff The staff at Southlake Nissan was more than pleasant to deal with. I went in as a single woman with a specific truck in mind. I went in for a test dri The staff at Southlake Nissan was more than pleasant to deal with. I went in as a single woman with a specific truck in mind. I went in for a test drive and ended up buying the vehicle. They did not try to sell me on anything else and really helped me out with warranties and information. My salesman, Claude Abbott was a true professional and more than helpful. He answered all the questions I had and even now, after the sale, is still answering my questions. The salesmen in the past have always just seem to disappear once the sale was over, but this dealership is still right there for me whenever I need them. I would highly recommend them and Claude as well for anyone wanting excellent service, fair pricing and the knowledge that your relationship is not going to end when you pull off the lot. More
Worth the drive We knew what model of new vehicle we wanted, and began working with a local dealer here in Wisconsin. The process was frustrating, and I began contac We knew what model of new vehicle we wanted, and began working with a local dealer here in Wisconsin. The process was frustrating, and I began contacting other dealerships with the vehicle we wanted in stock. From my first phone call through the completion of the sale, Larry was by far the most helpful and knowledgeable sales person I worked with. Even though this dealership is a 3 hour drive from my home, the distance was worth the difference! More





