Southlake Nissan
Merrillville, IN
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Service always outstanding under direction of Randy. Quality of service along with professionalism, promptness, coordination and appreciation always present. Have purchased over 10 Nissans from dealersh Quality of service along with professionalism, promptness, coordination and appreciation always present. Have purchased over 10 Nissans from dealership and all because of service department. More
Since the day I bought a car from them I’ve had nothing but problems. I purchased a brand new car from them September 2020 and within 3 months I had to take it back to their shop 3 times because it was mal but problems. I purchased a brand new car from them September 2020 and within 3 months I had to take it back to their shop 3 times because it was malfunctioning. The fourth time I tried to take it to them to have it fixed they refused to service it and told me to go elsewhere even though I paid them thousands of dollars extra for extended warranties. I finally sold the car and I went back to their dealership to file paperwork to receive a refund for the extra warranties I purchased. I got all the paperwork done and they told me it would be 6 to 8 weeks and I would receive my check, about $3,500, in the mail. It has now been almost 10 weeks and still no check in the mail! So they owe me almost $3,500 and I have all the paperwork showing they owe me this money and I haven’t received a penny of it. I would highly recommend going elsewhere to buy your vehicle More
I recently had an oil change I was very pleased I did not have to wait a long time they were very courteous and my car was clean and I was on my way in no time have to wait a long time they were very courteous and my car was clean and I was on my way in no time More





