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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,166 Reviews

1,166 Reviews of Southlake Nissan - Service Center

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December 30, 2019

25k Mile inspection Actual inspection AND recall done in a swift manner and hour 40 minutes and I was done. Great dealer,friendly staff. Will definitely reccomend to oth More

by bsds17832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (Service), Keith Supler
December 26, 2019

Expensive I called for an oil change & was happy they could fit me in & they treated me very well. Unfortunately, I felt like $90 for an oil change and tire rot More

by meemunk730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember who I dealt with!
Feb 17, 2020 -

Southlake Nissan responded

thank you for your business, we can offer a $10.00 off coupon next visit, Randy

November 26, 2019

Good, speedy service, The service worked to get my car in for service on short notice. Up front with pricing and helped apply coupons for the visit. I will return for futu More

by pwfatou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
November 26, 2019

Excellent customer service! Always friendly and explains what you are getting service for & how long your wait will be for your service. He's up on his game. The best customer se More

by robertbaby3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
November 23, 2019

They’re there when you need them! Best Service Ever! My battery died when shopping in Highland. After getting a relative to jump it, I called my favorite dealership...SouthLake Nissan..and they said dri More

by rreid209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabatine
November 19, 2019

Great I have always had a positive experience with Southlake Nissan service department and Randy has been a big part of leading his team. I appreciate Randy More

by debra-rowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Service Department , Thomas Carter
November 18, 2019

Excellent service The personal were very knowledgeable and friendly. The work was complete in a timely fashion. They explained all the services that were necessary. The More

by ckramer4077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Ryan
November 18, 2019

In and Out Quick with a Smile When I took my Armada in for a recall Randy met me and was very friendly and efficient and explained the process as he walked me to the waiting room. More

by kurthand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
November 18, 2019

Awesome Service Manager Brought my car in for service, Randy met me at the door, explain what was going to be done, was in and out within an hour, thank you Randy for the gre More

by butler87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Service Manager
November 15, 2019

The best customer service around. Everytime I come for a service everyone is so polite and take the time to answer all questions and really care for the customers. Randy is by far the More

by jondahlin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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