Southlake Nissan - Service Center

Excellent service visit Ryan, my Customer Service Rep, explained all the service details required for this visit. He gave me pricing details and provided additional informati Ryan, my Customer Service Rep, explained all the service details required for this visit. He gave me pricing details and provided additional information for future services that would be needed (tires and brakes with pricing). More

Best service EVER! Randy and the service techs were EXCEPTIONAL! They fixed and problem and thankfully at no cost to me since I was only 2,000 miles over my warranty! Randy and the service techs were EXCEPTIONAL! They fixed and problem and thankfully at no cost to me since I was only 2,000 miles over my warranty! More

Very efficient and pleasant Went in for a 30k check up on my 2018 Nissan Versa. Shayne took care of me and he was very pleasant and efficient. Took just 1 hr for them to take c Went in for a 30k check up on my 2018 Nissan Versa. Shayne took care of me and he was very pleasant and efficient. Took just 1 hr for them to take care of my service. More

That works The guy made sure he understood what I was referring to, informed me of the options, and did his best to help me understand what it would mean. I fee The guy made sure he understood what I was referring to, informed me of the options, and did his best to help me understand what it would mean. I feel satisfied with the service and did not feel mistreated so yeah... all good. More

Excellent service oil change and tire rotation I came back to this particular dealership and they have made me feel at home. They have completed my vehicle to the top notch. Oil change car wash. Al I came back to this particular dealership and they have made me feel at home. They have completed my vehicle to the top notch. Oil change car wash. Also they off upgraded my GPS system. I will definitely recommend this to my family and friends because they have went above and beyond the expectation that I expect it. They have definitely improved themselves to be a very customer service dealership. I also have to say Zachary took time to upgrade my GPS on his own with his own personal phone and I really appreciate that that really means a lot that he took the time out. More

Always Stellar Service Randy and his team in the service department are amazing. They are always friendly and helpful. Southlake Nissan is the ONLY service department I wil Randy and his team in the service department are amazing. They are always friendly and helpful. Southlake Nissan is the ONLY service department I will use! More

Prompt and friendly service Everyone in service is friendly and helpful. Excellent customer service. I receive a car wash with every visit. If you are searching for a Nissan d Everyone in service is friendly and helpful. Excellent customer service. I receive a car wash with every visit. If you are searching for a Nissan dealer I would highly recommend. More

Great service when I bring my vehicle in for oil changes & service. Always inform me of what is happening to my vehicle. Very professioal and friendly. when I bring my vehicle in for oil changes & service. Always inform me of what is happening to my vehicle. Very professioal and friendly. More

Difficulty getting service I have a Nissan Leaf with two issues: 1) The sub-woofer in the Bose system never has worked. I tried to call service twice unsuccessfully attempting I have a Nissan Leaf with two issues: 1) The sub-woofer in the Bose system never has worked. I tried to call service twice unsuccessfully attempting to schedule an appt. I decided just to bring it in, and they wouldn't even look at it. I did make an appointment for service. When I brought it in, they verified the sub-woofer was bad, but didn't have it in stock, so I will have to make the 35 minute drive (2X!) yet a THIRD time when it arrives. That is over two hours of just transportation time wasted. 2) The Leaf will not charge on 110 when it is depleted of power. I wanted to get some technical support over the phone but trying multiple times I was never able to get a call back. When I brought it in, they couldn't find anything wrong with it (because it wasn't depleted of power). It will never be possible for them to test it when depleted of power, so I guess there will never be a solution. More

great We are very happy with everything that we had done. We would recommend it to our friends. We will be back in the future for service. We are very happy with everything that we had done. We would recommend it to our friends. We will be back in the future for service. More