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1,176 Reviews of Southlake Nissan - Service Center
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January 23, 2024
Great experience at Southlake Nissan Service dept! Carlos took care of me, was very knowledgeable and got me in and out quickly. Thanks for the free car wash! Carlos took care of me, was very knowledgeable and got me in and out quickly. Thanks for the free car wash! More
by beejis24
Employees Worked With
January 23, 2024
Nick is the go to guy for anything your vehicle needs! Anything from an oil change to major repairs, he always treats you as his #1 priority! Anything from an oil change to major repairs, he always treats you as his #1 priority! More
by joseabrue79
Employees Worked With
January 18, 2024
Very good sales staff. The know the cars well. Service department listens to the customer issues. The know the cars well. Service department listens to the customer issues. More
by bholeman3
Verified CustomerJanuary 10, 2024
Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not take my cars anywhere else! More
by Kamodeo98
Employees Worked With
Other Employees :
Dixie Pineda, Randy Kawanna, Audrey Love, Micah Pruett, Alyssa Mariconda
January 06, 2024
Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. I purchased many vehicles over many years due to him. More
by pennypen1062
December 29, 2023
Went for check up, oil change/rotation came home with backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! More
by Hugsfromheaven
Employees Worked With
Randy Kawanna
December 26, 2023
I’m very impressed with the Service Center. Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service is at it all time high. I don’t have to wait very long to get service whenever I call, they give me a time to be there when I come in. They’re waiting on me. More
by kevin_dk
Employees Worked With
Ricardo, Randy Kawanna
December 25, 2023
Multi point inspection Service was not performed. On November 24, 2023. we brought our Rogue in for service. (Oil change, new battery, tire rotation.). On November 25, the TPMS alarm light was on. I On November 24, 2023. we brought our Rogue in for service. (Oil change, new battery, tire rotation.). On November 25, the TPMS alarm light was on. I checked the tire pressure on all tires and none of them were at the proper inflation, even though the service report indicated that the tire pressure was good. One tire was at 21PSI. I sent an email to Brian Jensen in the service department and received no reply. Very disappointed. I have to have all scheduled maintenance performed at this dealership to maintain the Lifetime Warranty and it seems like I'm paying for work that isn't being done properly. The service department at this dealership will prevent me from buying any other vehicle from Southlake Nissan. More
by buyer1149
Employees Worked With
Brian Jensen
December 15, 2023
When I was a Southlake Nissan they really took care of the things that I needed and got me a very good car thank you all for the things that I needed and got me a very good car thank you all for More
by darnellharris233@gmail.com
