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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews
Call Service Center (219) 947-1600

1,164 Reviews of Southlake Nissan - Service Center

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September 16, 2023

Best service department around. Randy and his team take pride in their work and make sure your car is running in tip top shape! More

by jodybono
Recommend Dealer
Yes
Employees Worked With
Kyle J. , Randy Kawanna
Report | Print
Sep 18, 2023 -

Southlake Nissan responded

We're thrilled to hear that you had such a positive experience with our service department, particularly with Randy and his team. Thank you for your kind words and for entrusting us with your car's maintenance. We're committed to keeping your vehicle in excellent condition, and your feedback is greatly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. Safe travels!

September 16, 2023

The service department showed and demonstrated exceptional customer service from the phone call scheduling service until I left the building …. More

by slazo219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 18, 2023 -

Southlake Nissan responded

That's great to hear. Thank you for choosing our service department we look forward to seeing you on your next visit.

September 16, 2023

This dealership is very friendly and thorough. They diagnosed my problem and took care of it very quickly. More

by theheights411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 18, 2023 -

Southlake Nissan responded

Thanks for the feedback!

September 15, 2023

I have always felt I was dealing with not just honest service but also friendly people especially Randy, Brian and Nate. More

by greatestdain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Nate, Randy Kawanna
Report | Print
Sep 18, 2023 -

Southlake Nissan responded

We're grateful for your continued trust and kind words, especially for Randy, Brian, and Nate. Your satisfaction with our honest and friendly service means a lot to us. Should you ever need further assistance, please don't hesitate to reach out. Thank you for your ongoing support!

September 09, 2023

They go above and beyond to make sure their customers receive the best possible service and never try to sell you a service that is not necessary. More

by tdkietzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 11, 2023 -

Southlake Nissan responded

Awesome feedback!

September 06, 2023

Very clean and comfortable. They are always accommodating and complete my vehicle on time! Great More

by stricklandc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 07, 2023 -

Southlake Nissan responded

Awesome to hear!

September 03, 2023

I really like Southlake Nissan. They’re very friendly and very thorough. Also, the service is really quick. More

by theheights411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Sep 04, 2023 -

Southlake Nissan responded

Thank you for the feadback.

August 31, 2023

Knowledgeable Courteous Communicate Respectful Listener Approachable Experience Conscientious Responsible Capable Flexible Efficiency Understands Balance Honest Trust More

by lew51653
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
Report | Print
Sep 01, 2023 -

Southlake Nissan responded

Thank you

August 30, 2023

Thankyou all at Southlake Nissan for keeping both of my cars in like new running order. More

by MLHenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 30, 2023 -

Southlake Nissan responded

Thanks for your continued support!

August 29, 2023

Friendly greeting. Excellent service. Professional. I applaud Randy Kawanna and his service team. Top notch. I highly recommend the Nissan Service Team. More

by mistyblue92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 29, 2023 -

Southlake Nissan responded

Thank you for your kind words. Randy thrives off great reviews so we appreciate you talking the time to post one.

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