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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews
Call Service Center (219) 947-1600

1,164 Reviews of Southlake Nissan - Service Center

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August 29, 2023

I'm very thankful for the screw at Southlake Nissan. There always ready to serve with Professionalism. More

by MLHenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 29, 2023 -

Southlake Nissan responded

Thank you for your review!

August 28, 2023

Sold me a lemon, was bought back due to issues they acknowledged but did not know how to fix. Randy at service denied the issue at first and then repeatedly said it was a corporate issue and he couldn’ More

by Kkchayhitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Chip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Micah Pruett, Jim Youngblood, William Lancaster
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August 27, 2023

Great overall service. The staff really cares about the customers concerns and very friendly and knowledgeable. More

by achilds36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Pat Sullivan
Report | Print
Aug 28, 2023 -

Southlake Nissan responded

Thank you

August 26, 2023

Fantastic service. Will recommend to anyone. Took very good care of me and my vehicle More

by ccruz882015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 28, 2023 -

Southlake Nissan responded

Awesome to hear!

August 25, 2023

Fantastic service. Brian and Randy are knowledgeable advisors. My car was ready as promised by them. More

by Nobody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 28, 2023 -

Southlake Nissan responded

Awesome to hear!

August 18, 2023

Only had an issue 1 time which was corrected on my next visit to the service department More

by Scottb0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 18, 2023 -

Southlake Nissan responded

Glad we could make it right!

August 17, 2023

They have a Friendly staff, always eager to help and scheduling is easy to do More

by Nette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Report | Print
Aug 18, 2023 -

Southlake Nissan responded

Thank you! We strive for reviews like this.

August 15, 2023

Thank you Tandy and Carlos for helping me when I needed it. I am always great full for the help. More

by Tonia Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 16, 2023 -

Southlake Nissan responded

Thank you for the review Tonia

August 14, 2023

Great dealership and great sales person that took care of my needs. I was very happy with everything. More

by bradleyadams40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez, Pat Sullivan
Report | Print
Aug 16, 2023 -

Southlake Nissan responded

Awesome to hear!

August 08, 2023

They were nice tithe point everything they said and did for me I want to thank them for that More

by matthewkoontz2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Aug 08, 2023 -

Southlake Nissan responded

Thank you for your review and support Matthew.

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