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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,180 Reviews

1,180 Reviews of Southlake Nissan - Service Center

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April 12, 2023

Great customer service! Treated us respect. We went to another dealership in the area for the same people it was headlight problem which was to be to rectified by company. More

by Momasita321.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
April 11, 2023

Great people, service is also very good. The location is within a few miles from where we live. More

by sparky558745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
April 10, 2023

Nick was very friendly and explained all my car service. Sure, Nick and the service at Nissan was efficient and was able to answer all my questions related current services and upcoming services. More

by amberareid@gmail.com
Recommend Dealer
Yes
Employees Worked With
Nick?
April 05, 2023

Took a nail in my tire and they took care of it. In Snd out in an hour. The young man who took my order was great. More

by Bow1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Apr 06, 2023 -

Southlake Nissan responded

Bow1019, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2023

Fantastic group of Men in your Service Department, Thanks Randy, excellent job on my Nissan Rouge, Thanks again Joe More

by tacojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Apr 07, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2023

Good service. Not a very long wait time. The service department is knowledgeable about the vehicles and they do a great job explaining the issues and solutions. More

by sswag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Another great experience. The service team kept me up to date on the progress of the work being done on my car and was in and out close to the time I was quoted More

by pat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Randy Kawanna
Mar 29, 2023 -

Southlake Nissan responded

Hi Pat45, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Employees are always friendly, polite, and professional. They do their best to make sure the customer understands the issue(s) and is satisfied. I can honestly say this is the first dealership that I like More

by skjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Nick, Randy Kawanna
Mar 29, 2023 -

Southlake Nissan responded

Hi Skjf! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2023

Service department operates in a very professional manner, knowledgeable, and efficient. Never have I enjoyed going to a dealership as I do Southlake Nissan. More

by LMG2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 29, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2023

The dealership service was great and very quick with greeting me and checking me right away. More

by helenacurry96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 29, 2023 -

Southlake Nissan responded

Hi Helenacurry96, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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