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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,180 Reviews

1,180 Reviews of Southlake Nissan - Service Center

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March 25, 2023

Randy very personable. Wife loved his smile and told him so sevice dept. very good More

by earlwilliamson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak, Randy Kawanna
Mar 29, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2023

Good service, extremely annoying having to come in 2 times for maintenance in one year. More

by Keithpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 27, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2023

Fast and polite service. Always helpful and they never try to talk you into work not urgently needed. More

by Bow1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
Mar 23, 2023 -

Southlake Nissan responded

Hi Bow1019, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2023

I recently purchased tires and what a world of difference in the handling of my car. The entire staff has been very helpful and friendly. The price quoted for changing plate light bulbs was a shocker. I w More

by toks.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado, Michael Sluiter, Randy Kawanna, Earl Nymeyer
Mar 15, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2023

Great service. Randy doesn’t rip you off. Great service department and very courteous each visit. More

by Gregory Cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Watson is hard working and kind., Randy Kawanna, Jacob Merryman
Mar 08, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2023

Very friendly & helpful. They always take care of me. Randy & his team got me out sooner than promised. More

by zues6950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 02, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2023

Everyone one was polite and professional. Got a great deal from the parts department. Nick was very helpful, a few problems occurred, had to made two trips, but Nick and his team was able to More

by aboberry@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Mar 01, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 03, 2023

I have been a Nissan customer since 1992. This service department deserves 5 stars. Randy Kawanna and his team are exceptional! I am always greeted with a warm and friendly smile. The ser More

by mistyblue92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rabatine, Randy Kawanna
Feb 07, 2023 -

Southlake Nissan responded

Mistyblue92, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2023

Very satisfied with the quality of service I receive every time I bring my vehicle in keep up the great work. More

by mchakos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Feb 07, 2023 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2023

Service is great! The dealership is clean everyone is friendly in and out quickly cant say anything bad. More

by Ivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Feb 03, 2023 -

Southlake Nissan responded

Ivo, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

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