Southlake Nissan - Service Center

Staff is courteous and helpful. It is difficult to coordinate appointments online and sometimes challenging by phone. Overall great service! It is difficult to coordinate appointments online and sometimes challenging by phone. Overall great service! More

Terrible bad experience be honest fix problems that you took part in particularly with loyal customers took part in particularly with loyal customers More

Thank you for such a what seems like a well running business. The staff is awesome. The business is always clean and decent. I always feel welcome. My car is always taken care of in a timely manner and business. The staff is awesome. The business is always clean and decent. I always feel welcome. My car is always taken care of in a timely manner and I so appreciate it. Thank for your service. More

I brought my car in for the 1000 mile check up and they got me in and out efficiently and fast. They were very friendly and I will be going back for my service needs. got me in and out efficiently and fast. They were very friendly and I will be going back for my service needs. More

To make this dealership is very well the maintenance dealership is very good and do a good work thank you dealership is very good and do a good work thank you More

Work on the card was completed in a timely fashion allowing me to successfully achieve other commitments if allowing me to successfully achieve other commitments if More

Service was excellent and people were also very helpful good good good good best I can say good good good good best I can say More

They're very polite and seem to care about their customers. I recommend thwm over the dealership in Porter/Chesterton area customers. I recommend thwm over the dealership in Porter/Chesterton area More

I dislike the dishonesty, the aggressive sales, the always up sale on maintenance and will never go to your dealership again. For the past 8 years I was a good loyal Nissan of Southlake customer but, y always up sale on maintenance and will never go to your dealership again. For the past 8 years I was a good loyal Nissan of Southlake customer but, your management, your creepy sales representatives that think their arrogant way of selling is appropriate while lingering around you like you hold the oxygen they need to breath. But, my last visit did it for me - creepy sales man "Larry" needs to lose the tough guy bravado and learn to listen to a customer not, assume the close. Nobody likes to be pressured and from start to finish weather your there for maintenance or an inquiry PRESSURED to spend, pressured to test drive, and your dealership is completely dishonest- I was upsold an extended warranty and additional mileage on a lease - when my intention was to put more money down on my purchase- Nope got suckered! And I didn't realize it till after i turned the lease in under 36k when i really had 45k. So, I went back to cancel the extended warranty- I got the finance guy who was my best friend when I bought 2 cars the same day - lease for my wife, purchase for me. But, now he is a jerk to me acted as if I was the idiot - playing word games with me till he finally gave me the form to complete and then asked me to leave his office. You never keep people on staff long enough for any type of a relationship to develop- this is your ownership and management issue - you simply don't care it shows. More

SL Nissan has been sensitive to my needs even if it's something as simple as resetting my cars clock when the seasonal time changes occur! Everyone has always been pleasant and easy to deal with. I'm on something as simple as resetting my cars clock when the seasonal time changes occur! Everyone has always been pleasant and easy to deal with. I'm on my third SL Nissan vehicle! More