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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,162 Reviews

1,162 Reviews of Southlake Nissan - Service Center

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November 22, 2021

Customer service is really good, and the waiting room is always clean and the bathrooms are too More

by Vlknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 24, 2021 -

Southlake Nissan responded

Vlknight, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2021

Friendly, knowledgeable staff. We’ve always been treated like we’re their #1 customer. That’s why we keep coming back. More

by cfederoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian & Carlos in Service department. Great guys!, Randy Kawanna
Nov 21, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Nov 21, 2021 -

cfederoff responded

We’ll certainly be back! Have a wonderful Thanksgiving & a blessed Christmas! Jesus is the reason for the season. 😊❤️🎄

November 19, 2021

The Nissan Service Department is Excellent! Brian Jensen and Randy made sure that my repairs were handled quickly and that the work was done well. It is clear that they want happy customers and I am defini More

by jsvetich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Randy Kawanna
Nov 21, 2021 -

Southlake Nissan responded

Hi Jsvetich, thank you for taking the time to leave a review for us at Southlake Nissan Inc. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2021

This dealership’s service department is the best in the entire Northwest Indiana area. I have formerly owned Chevrolet, Ford, BMW, etc. Nobody tops their service and repair. Their Manager, Randy, alway More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 21, 2021 -

Southlake Nissan responded

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2021

They were on time, thorough, friendly, and professional in servicing my car. I was early and the took me in and finished my car in a timely fashion. The car was washed and returned to me cleaner than when More

by pdnidoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Nov 21, 2021 -

Southlake Nissan responded

Pdnidoc, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2021

Randy makes sure everything is right and up to par with great prices. He doesn’t rip you iff More

by Gregory Cherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 20, 2021 -

Southlake Nissan responded

Gregory Cherry, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2021

Nissan has taken care of my problem time and time again! I’m happy with the outcome every time i receive service to my vehicle. They are prompt and willing do to whatever to get the problem fixed in a timel More

by maxwellantwone@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 20, 2021 -

Southlake Nissan responded

Maxwellantwone, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2021

Been coming for years and I always get well taken care of. Thank you Nissan team. More

by scottkareno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2021

Always pleasant when go there and explain if anything else needs to be taken care of More

by bam2026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 14, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2021

I would always recommend them Everyone has always been I would always recommend them Everyone has always been great to me Service department is wonderful More

by tinaglinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 11, 2021 -

Southlake Nissan responded

Tinaglinski, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

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