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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,162 Reviews

1,162 Reviews of Southlake Nissan - Service Center

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November 05, 2021

Have had all our Nissan's serviced exclusively at Southkake Nissan since 2007. Service is excellent - Randy, Brian and the rest of the team are knowledable, friendly and always a pleasure to do busin More

by thelills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 07, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2021

Very curtious and prompt. Will be going back. All work done was satifactory. And a car wash! More

by ssjones326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 06, 2021 -

Southlake Nissan responded

Ssjones326, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

November 04, 2021

Fast and efficient! Very nice and respectful staff what more can I say they are the best More

by jason_atlanta_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Audrey Love
Nov 06, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2021

The reason I have bought or leased 4 Nissans from this dealership is because of their service manager! More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 06, 2021 -

Southlake Nissan responded

Hi Linda! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2021

I am very pleased with Southlake Nissan. Not over pushy sales person Aubrey is the best.The service dept. was great went I took my vehicle in for my 1st oil change. Carlos very helpful. More

by Junderdahl219
Recommend Dealer
Yes
Employees Worked With
Carlos, Randy Kawanna
Nov 05, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2021

Randy and his team went above and beyond! I can’t thank them enough for being very timely, making my car sparkle, and so all being so professional. Thanks guys! More

by raeashby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Audrey Love
Nov 05, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2021

Always professional and respectful.They thoroughly Always professional and respectful. They thoroughly address all your concerns and needs. They explain all work needed and to be performed. More

by Kurt K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in parts department , Dixie Pineda, Randy Kawanna, Deason Taylor, Audrey Love
Nov 03, 2021 -

Southlake Nissan responded

Hi Kurt K, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2021

Nissan has outstanding customer service. Their work is professional and the timing is everything. I love Nissan More

by kayshambre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 05, 2021 -

Southlake Nissan responded

Kayshambre, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2021

In over 5 years have always gone above and beyond-surpassed our hopes!!! We have only used Southlake Nissan for all our service needs, even though we originally bought our vehicle from a diff More

by MamaLolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat in Acctng and James in Sales from Kia - both PHENOMENAL!!! THANKS!!, Randy Kawanna
Nov 05, 2021 -

Southlake Nissan responded

Hi Mamalolo, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2021

I had a good experience. In and out very quickly as promised. Will definitely return More

by kbwoods4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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