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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,180 Reviews
Call Service Center (219) 947-1600

1,180 Reviews of Southlake Nissan - Service Center

Sort by
December 02, 2021

The greatest service dept and personnel around! I travel quite far just for the excellent service. More

by 54butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Dec 05, 2021 -

Southlake Nissan responded

54butch, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2021

The workers were courteous, respectful, and knowledgeable. The facility was clean and organized. The mechanical work was done with efficiency. I will be back for more service on my vehicle. More

by Pjln3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Darrell(?) were very helpful, kind, and respectful. , Randy Kawanna
Report | Print
Dec 05, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2021

Service done right. Went above and beyond to solve my issues!! A terrific service and parts department that you can trust!!!! More

by Kurt K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts department , Randy Kawanna
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Dec 05, 2021 -

Southlake Nissan responded

Kurt K, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

Dec 05, 2021 -

Kurt K responded

Great to hear! Thanks!!

November 29, 2021

Service department is always top notch and I will always bring my business to Southlake More

by eric.turkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Dec 05, 2021 -

Southlake Nissan responded

Eric.turkowski, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2021

Everyone is very friendly. After 10 years using this automotive center, everyone is efficient, courteous, knowledgeable, and kind. Keep it up! More

by MARYMAC2957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabatine and Brian Jensen, and service technicians that worked on my car, Randy Kawanna
Report | Print
Dec 05, 2021 -

Southlake Nissan responded

Hi Marymac2957, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2021

why do I have to write at least 15 words for this ? if I didn't like the service at south lake nissan , I wouldn't bring my car here. More

by mjreplin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Dec 05, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2021

There prices are just too high. With regards for the staff, they did a great job. I just wish the prices were more competitive with local merchants. More

by rog50jac16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Chip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Audrey Love
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Dec 06, 2021 -

Southlake Nissan responded

rog50jac16, thank you for your review; we are happy to pass along your comments to the team here at Southlake Nissan. Thank you for taking the time to let us know how we did.

November 23, 2021

Perfect service provided in a very timely fashion. Finished ahead of estimated time and even washed my car. More

by fluffy3321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Nov 28, 2021 -

Southlake Nissan responded

Fluffy3321, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2021

Customer service is really good, and the waiting room is always clean and the bathrooms are too More

by Vlknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Nov 24, 2021 -

Southlake Nissan responded

Vlknight, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2021

Friendly, knowledgeable staff. We’ve always been treated like we’re their #1 customer. That’s why we keep coming back. More

by cfederoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian & Carlos in Service department. Great guys!, Randy Kawanna
Report | Print
Nov 21, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Nov 21, 2021 -

cfederoff responded

We’ll certainly be back! Have a wonderful Thanksgiving & a blessed Christmas! Jesus is the reason for the season. 😊❤️🎄

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