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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,180 Reviews

1,180 Reviews of Southlake Nissan - Service Center

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September 28, 2021

The service advisor was very helpful and courteous. He explained what needs to be done. More

by celmaunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabatine was very helpful and courteous., Randy Kawanna
Sep 30, 2021 -

Southlake Nissan responded

Celmaunes, we're happy you found our staff to be so supportive during your experience here at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Southlake Nissan always exceeds expectations with the quality of care they exhibit when servicing my Armada! More

by jagermeister75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 30, 2021 -

Southlake Nissan responded

Jagermeister75, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

It was my first time there for service. Only time will tell if they live up to their word More

by frontdesk0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 30, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

They're service is above and beyond expectations! Thank you! I'll highly recommend this dealership! More

by jns561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 30, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

Work was preformed quickly. Service manager Randy was very helpful and had our car diagnosed and fixed sooner than expected. Glad we purchased at Southlake Nissan. Could of bought closer to home but wen More

by lisa3300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 24, 2021 -

Southlake Nissan responded

lisa3300, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake! If you ever need anything else from our team, please feel free to give us a call or stop by. Have an awesome day!

Sep 26, 2021 -

Southlake Nissan responded

Hi Lisa3300, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

Always a pleasant experience when I come to this dealer. Friendly polite and explained every thing. More

by Dbesse825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna, Troy Carrington, Mike Ruffolo, Jacob Merryman
Sep 24, 2021 -

Southlake Nissan responded

Dbesse825, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake! If you ever need anything else from our team, please feel free to give us a call or stop by. Have an awesome day!

Sep 26, 2021 -

Southlake Nissan responded

Hi Dbesse825, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

This service goes the extra mile with service and customer satisfaction! Thank you so very much Randy ! More

by edienrob3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 26, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

September 23, 2021

Always respectful, always professional and I never have a problem the can't solve quickly More

by adams324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 25, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2021

Great Customer Service Department, & I would like to thank Randy & Brian for being up front with me, and solving my issues. More

by bunnmild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, David Whelan
Sep 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2021

As always, had great service. Did not have to wait at all before tech came and checked me in, confirmed why I was bringing the car in and told me what it was scheduled to be replaced according to the mileage More

by Carmen2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 24, 2021 -

Southlake Nissan responded

Carmen2017, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

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