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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,169 Reviews

1,169 Reviews of Southlake Nissan - Service Center

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August 07, 2021

They always treat me well, are polite and make sure I'm taken care of. I've been coming here for 8 years now, and most of them know me by name - which is nice! More

by pslms81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 25, 2021 -

Southlake Nissan responded

Hi Pslms81, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2021

Our service at Southlake was excellent as usual. We value the dealership because of their quality and organization. Special hanks tomRandy who has always parodied us with so much care. More

by tlmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 08, 2021 -

Southlake Nissan responded

Hi Tlmay, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2021

Brian from the service department really was great! He did a great job providing an estimate of cost for future work. He informed me of the parts that were and weren't available. More

by cshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian was great!, Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Tilayap, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2021

They are always friendly and work to get your car serviced as quickly as they can. I would definitely recommend this service department to my friends. More

by k493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2021

Excellent service. Did not try to sell you unwanted services. Always helpful. Very knowledgeable and professional. Will come back again. On time and committed to clients. More

by mjackson8492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 25, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2021

Best service center. Always helpful and always take care of whatever I need. I travel over an hour to come back to have my car serviced but that’s how confident I am in their abilities. More

by Darker6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2021

Brian from the service department really was amazing! He did a great job explaining the services as well as reaching out to my warranty service. More

by tilayap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
July 29, 2021

Great service just very hard to make appointments no one answers the phone left messages than no call back had to go elsewhere at times because I couldn’t get thru to service department More

by Cindy Kraehmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Service manager was very helpful, service was on time and everyone was professional and courteous! I would go back for service of my Titan. All previous service was excellent also. More

by mmohr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Informatiiv FriendlyReceived the things i asked them to Informatiiv Friendly Received the things i asked them to and explained to me what i have to do to have my issue resolved. Overall to the point More

by ojleskm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Aug 16, 2021 -

Southlake Nissan responded

Hi Ojleskm! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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