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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,174 Reviews
Call Service Center (219) 947-1600

1,174 Reviews of Southlake Nissan - Service Center

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June 28, 2021

Very helpful and friendly and fair and knowledgeable. I recommend this dealership and I’m grateful for them. I have used them consistently for ten years. More

by carolie.warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them Five stars, Randy Kawanna, Mike Ruffolo
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June 25, 2021

Everyone was very friendly, dealership was clean and inviting on my visit More

by Urem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jul 03, 2021 -

Southlake Nissan responded

Urem, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 23, 2021

The service department personnel are professional, friendly, and always working with my best interest in mind. More

by Valerie
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 25, 2021 -

Southlake Nissan responded

Valerie, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 22, 2021

The service department has always been very friendly, thorough and efficient. More

by subsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jun 23, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2021

As always wonderful customer service and support. Job well done Southlake service staff and Randy Kawanna. More

by Layla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
Report | Print
Jun 23, 2021 -

Southlake Nissan responded

Hi Layla, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2021

My visit was great. It was really quick. I am usually always pleased with their services. The area is usually clean and neat. They're awesome. More

by shanib73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 23, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2021

I brought my Altima in for an oil change and the technician recommended that i get my 105,000 mile check up also. My Altima had 103,011 miles and that’s why I decline that serviced. More

by Aliciabram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson , Randy Kawanna
Report | Print
Jun 23, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2021

Randy in service department is the best. Always Randy in service department is the best. Always Accommodating and gives the best service. Went out of the way to get car repaired ASAP. Going on More

by kirschnerdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 20, 2021 -

Southlake Nissan responded

Kirschnerdon, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2021

I have been having my cars serviced at Southlake Nissan for the last 18 years and am always happy with the service The staff is always helpful and makes sure your serviced in a timely manner More

by renewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 20, 2021 -

Southlake Nissan responded

Hi Renewman, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2021

Everything was explained well at the end of my appointment. The tech was knowledgeable and answered my question. The service was done in less time than planned. More

by renee24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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