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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,162 Reviews

1,162 Reviews of Southlake Nissan - Service Center

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May 17, 2021

I buy my cars and trucks from Nissan and I joy talk to the people at the dealership. I always deal with nissan and the service dept. More

by wkohler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 07, 2021 -

Southlake Nissan responded

Wkohler1, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan! Thank you so much again for your feedback! We hope you have a great day!

May 15, 2021

Very friendly great service super clean.very perfectional have vehicle ready when they say. Reasonable pricing on repair service. And give vehicles back cleaner than brought in. More

by chuckanddarlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

May 10, 2021

There was no problem honoring my Carmax extended warranty 👍 ...repairs done quickly. Kept updated. Much appreciated. Everyone I dealt with on phone or in person was helpful and kind. More

by Ram814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Ram814, we are glad we could help! We look forward to your next visit! Take care!

May 04, 2021

They were able to fit me end for an oil change with great service. I will be back for my next service appointment. Great customer service. More

by Sidney Shinall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 11, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2021

I wanna have some fun. Move my body all night long. Those flashing lights come from everywhere. She's got me lovestoned, I think that she knows. More

by Reggiemars2k6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Reggiemars2k6, we are glad we could help!

May 04, 2021

The service department is outstanding. Ryan and Brian are awesome and are real accets to your company. Courteous and very helpful. I tell everyone about them!! More

by denise.moore777
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Denise.moore777, we are glad we could help! We look forward to your next visit! Take care!

May 04, 2021

Employees are very polite get you in and out quick. Answer any questions you have the fees aren't bad would refer others to this dealership More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

May 03, 2021

We always are pleased with all the service people here at Nissan. They are very helpful, polite and quite knowledgeable. Thanks for the great service! More

by vstroumbakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 09, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2021

Soutlake Nissan is the best in making my visits efficient and service completed by the promised time! That is the main reason for arranging my check-ups with the times I travel from Michigan to Indiana to ta More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dixie Pineda, Randy Kawanna, Chris Lindzy, David Eriks, Earl Nymeyer, David Whelan, Deason Taylor, Audrey Love
Jun 11, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

April 30, 2021

CHANGED BRAKE FLUID AND HAD A NEW BATTERY INSTALLED. The dealership was able to provide a discount on this service which was greatly appreciated. Thank you for helping me. More

by barbaramaine@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot, Randy Kawanna
Jun 11, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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