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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,162 Reviews

1,162 Reviews of Southlake Nissan - Service Center

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April 19, 2021

I trust this dealership. I have been bringing my car there for over 5 years, and I trust them 100%. I recommend them to friends and family. More

by ritzbe2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Ritzbe2002, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

April 19, 2021

I was very pleased with my oil change this time. My attendant was very nice and polite. I will definitely be back to get my oil change and refer my friends and family to do the same. More

by babysister63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Babysister63, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2021

Nissan rocks! Great autos and great service! Randy always does a great job keeping the service Dept running smoothly. We never worry about our Rogues breaking down. More

by Janahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Hi Janahan! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

Your srvice staff is outstanding. Very courteous, professional and helpful making sure we understand the work being performed. It is nice seeing workers happy at their job. Southlake Nissan is my got More

by vgregory76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 20, 2021 -

Southlake Nissan responded

Vgregory76, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2021

I have always appreciated the quality of service that I always receive at Southlake Nissan. It is peaceful and refreshing to be able to get that type of service More

by hewrod8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Hi Hewrod8! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2021

They’ve done it again. Superior Customer Service. I alway leave feeling like a valued customer. Randy and Ryan are assets to the company. Great job service team More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan (service Team), Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

April 07, 2021

They have the BEST service advisor in the WORLD!!!! GRANDMA SIGNING OUT!!!! Timing was great because he took car in to be worked on by Chad and I was very happily surprised about what great condition More

by kat10676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Barrett
Jul 03, 2021 -

Southlake Nissan responded

Hi Kat10676! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2021

Friendly- clean- honest-satisfied- didn’t try to upsell. Not 25 words, but this is my review in 8 words or less. This is my review More

by deverett1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 03, 2021 -

Southlake Nissan responded

Hi Deverett1954, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2021

The staff was very friendly and professional. They were ready for me when I got there for my appointment. My vehicle is ready when they told me it would be. More

by Hill9150
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Hill9150, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

April 06, 2021

Great customer service. I booked an appointment online but the system showed I had no appointment. I was taken anyway, I apologize because I can't remember the person's name. However, he was great!!! Than More

by ldeanroberson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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