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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews
Call Service Center (219) 947-1600

1,164 Reviews of Southlake Nissan - Service Center

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March 29, 2021

Excellent service! Professional and knowledgeable staff. Nick was very courteous and made sure I was comfortable through the whole process. Thank you guys! Appreciate it More

by tonyrome40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jul 03, 2021 -

Southlake Nissan responded

Hi Tonyrome40, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2021

There are NO WORDS to describe how special this department made me feel. They treated me like family NOT A CUSTOMER. Randy is truly a awesome person that stands behind his word and that is one thin More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Randy Kawanna
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March 24, 2021

Even though the appt was not available the lady was able to get me in. The gentleman transferred me but went on messages, called again More

by Rupenvarma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jul 03, 2021 -

Southlake Nissan responded

Hi Rupenvarma, we are very happy to have provided you with such a positive experience!

March 24, 2021

Love the Nissan service department. Randy and Brian take good care of me and my car. Wouldn’t take my car anywhere else for service. More

by Debbie Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jul 03, 2021 -

Southlake Nissan responded

Hi Debbie Harris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2021

I love the team I will use Nissan service department again really was friendly nice and professional he also exceeded my expectations for the work I was out of my vehicle More

by love_mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jul 03, 2021 -

Southlake Nissan responded

Love_mack, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2021

Both Randy and Brian take good care of me and my car. Wouldn’t take my car to any other service department. Outstanding service as always. More

by Debbie Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 20, 2021 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

They are caring and very professional. They kept me informed and they do a wonderful job. The quality of work is amazing. They take the time to listen. More

by Lainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick/service and Darrell/body shop., Randy Kawanna
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Jun 20, 2021 -

Southlake Nissan responded

Hi Lainey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2021

randy is so nice and always help me when i need work on my car! he always make sure i can get an appointment without any problem! More

by liznunezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 20, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2021

Wonderful costumer service with sound technical staff and mechanics. Always impressed after every visit. My wife and I have never been disappointed, nor felt we were given false diagnosis. Worthy of the 5 st More

by jmolmos75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 20, 2021 -

Southlake Nissan responded

Jmolmos75, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2021

Both Brian and Randy are friendly and go above and beyond to take good care of me and my vehicle. I wouldn’t take my car to anyone else. More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Randy Kawanna
Report | Print
Jun 20, 2021 -

Southlake Nissan responded

Kh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

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