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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews

1,164 Reviews of Southlake Nissan - Service Center

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March 09, 2021

Service department was very helpful and friendly. Able to answer my questions and complete the work quickly. Service department was clean and organized. I would and have recommended the dealership and servic More

by edvorscak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Edvorscak, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2021

Awesome service!!! Great people to deal with!!! Highly recommended!! Best service in town. Very courteous and conscious of your time! Excellent staff and service!! Thanks!! More

by Psulli3809Psulli3809psulli3809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Hi Psulli3809psulli3809psulli3809, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2021

Very helpful and great service. They got me in and out very quickly at a great price as well. I would highly recommend getting service done here. More

by Thomaslboyertbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 06, 2021 -

Southlake Nissan responded

Thomaslboyertbl, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2021

Friendly staffThorough assessment of problemPleasant Friendly staff Thorough assessment of problem Pleasant atmosphere Attentive to concerns Frequent update of service Escort to car Explanation of More

by jdjamesjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Randy Kawanna
March 02, 2021

Very good service. Quick service competent employees m m m m m m m m m m m m m m m mm mm. M More

by darnrsyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
March 02, 2021

Randy helped me with prior issues and I'm happy to say that he made an offer that I couldn't refuse. Nissan needs more people like him. I will be there next time to service my brakes. Thank you, Randy. More

by cnova3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Audrey Love
February 26, 2021

Your staff is extremely professional and friendly from the attendant to the cashier all were so nice. So nice in fact I wanted to tip them but I didn't know if it was allowed. More

by ljb69341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabatine, Randy Kawanna
February 25, 2021

I already gave Nissan 5 stars. Not sure why I keep getting this request. They are great all around. No issues no complaints. Things were great. More

by abradabra2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Kyle Wade
Jul 03, 2021 -

Southlake Nissan responded

Hi Abradabra2006, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2021

I was very satisfied for the work done on my vehicle, I’m been coming to this dealership since the year of 2000. Just keep up excellent service More

by leanderbrumfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Leanderbrumfield, we are so happy to read such a great review about Southlake Nissan! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2021

Southlake Nissan company I brought my vehicle for oil change without dent at the rear upper part, now there was huge dent at the v More

by Olusoji oduneye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jul 03, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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