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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews

1,164 Reviews of Southlake Nissan - Service Center

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November 20, 2020

Always friendly and professional. Appropriate time to finish the job correct. I’m confident in their work. Will recommend Nissan to others in the market looking to purchase a car. More

by galanisone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Keith Supler
November 17, 2020

I always receive good service whenever I take my car in for service. The service people are always so helpful and explain everything to me before they start working on my car. More

by sshoback
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 18, 2020 -

Southlake Nissan responded

Ms. Shoback thank you for taking to time to give us a good review.

November 16, 2020

they was very good and i go to southlake nissan for many years because i like going to the dealship and talk with the people More

by wkohler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

thank you Bill its always are pleasure to see and talk to you as well.

November 16, 2020

everything was good. greeted in a timely manner and ask what I was there for. I had an appointment for an oil change and tire rotation. More

by dimop123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
November 16, 2020

Maintenance department and Kyle were phenomenal. I won’t let anyone else service my car nor will I buy from another dealership. Highly recommend Southlake Nissan. More

by meghannfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Kyle Wade
Nov 18, 2020 -

Southlake Nissan responded

Meghann thank you for your kind review and its our pleasure.

November 16, 2020

Can't believe the set of wipers were over 40 dollars. All I needed was the wipers themselves not the whole assembly. Feel I was tricked. I now know to replace them myself. More

by abarbabra2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jensen, Randy Kawanna, Kyle Wade
Nov 18, 2020 -

Southlake Nissan responded

thank you for your 2nd review and its always our pleasure.

November 16, 2020

I always get great service at Southlake Nissan. Brian Jensen greeted me upon arrival and coordinated everything from start to finish. He was very knowledgeable, friendly, helpful and very thorough. Bri More

by rreid209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Randy Kawanna
Nov 18, 2020 -

Southlake Nissan responded

glad to see we are doing a good job, thank you for your kind review.

November 15, 2020

Everyone was helpful and considerate. My car was taken care in a timely fashion and everything was clearly explained.I have nothing negative to say. More

by webbkimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

Kim its always our pleasure and thank you for your business.

November 15, 2020

This oil change was done complimentary after my vehicle purchase . I had a area on my bumper where I’d rubbed against garage door and they buffed it out FREE of charge as well. Wait time for service comple More

by eliz7003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan or Jose , Audrey Love
Nov 16, 2020 -

Southlake Nissan responded

I glad we could help, and thank you for your business.

November 14, 2020

Everyone was friendly and the service went quick. I didnt have to wait too long which was important. I Always have great service from this branch More

by vpejoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 16, 2020 -

Southlake Nissan responded

i am glad service was great and thank you for your business.

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