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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews

1,164 Reviews of Southlake Nissan - Service Center

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November 03, 2020

Did a great job with my car. Always quick and friendly service everytime I go to get my vehicle serviced. Would recommend this dealership to anyone! More

by awwdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
November 02, 2020

Very good service department:clean and service advisor very helpful and well trained to help me. I would recommend this service to anyone who has car problems specifically my friends. More

by ljdobras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Nov 03, 2020 -

Southlake Nissan responded

once again Lubo thank you for your business over the years

October 31, 2020

Took car in for some routine service. It was easy to schedule a convenient day and time to schedule service. Check in of car wasvery easy and quick. When car was ready I was contacted and explained what More

by wvinovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Earl Nymeyer
Nov 03, 2020 -

Southlake Nissan responded

thank you for your kind review.

October 29, 2020

The service department is outstanding. Didn't have to wait for hours for oil and filter change. Randy seems to know your name as you walk in. More

by djbianco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carter, Randy Kawanna
October 26, 2020

They were giving me an estimate on fixing my roof they They were giving me an estimate on fixing my roof they left it unlatched drove down the street the wind took it up I think they may have caused more More

by tinkerrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Nov 03, 2020 -

Southlake Nissan responded

sorry you had to come right back for us to latch it. Randy

October 26, 2020

The service department was excellent and keep me updated on any changes that were made. And while waiting to get my car back everybody in sales was really helpful. Great team. More

by anyiri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brain Jensen, Carlos Maldonado, Ryan Rabatine, Nick Barrett, Randy Kawanna
October 26, 2020

Randy and the entire service department are #1. Given a choice I would go to no other service department. They treat me like family and not a dollar sign. More

by pennypen1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
October 25, 2020

Their professionalism is very good they’re very courteous they are very helpful and knowledgeable about their work and I have nothing but high praises for them More

by kevin_dk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
October 23, 2020

Great customer service very good and friendly. They are very helpful and knowledgeable. I always take my car to this dealership. Thank you very much. More

by Thellboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
October 22, 2020

1st class dealership. I only buy cars from here. The service dept is outstanding!!!!! Randy is always in a good mood and great to work with.... More

by ericjward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Oct 23, 2020 -

Southlake Nissan responded

thank you very much for the kind review.

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