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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews

1,164 Reviews of Southlake Nissan - Service Center

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October 12, 2020

Great service from an awesome Team. Randy, Brian and Ryan are top notch! Always very helpful and accommodating with service always done in an efficient and expeditious manner. More

by Chebby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Oct 15, 2020 -

Southlake Nissan responded

thank you for your business

October 11, 2020

Awesome sales and service ,great people to work with when purchasing a newer used vehicle. Have purchased two vehicles and everything went flawless. Great team More

by kimberlyannbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Keith Supler
Oct 12, 2020 -

Southlake Nissan responded

thanks you for your kind review

October 08, 2020

Love the Rogue, on our third one. Always get a great deal. Service department is the best. Will always come here first for a new auto More

by Janahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Oct 09, 2020 -

Southlake Nissan responded

Thank you for your kind review

October 05, 2020

It was a very pleasant visit everyone was very nice and knowledgeable I would recommend Southlake Nissan to anyone I been buying vehicles from Nissan for over 20 years now and always had a great experience More

by wrsuits67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Oct 06, 2020 -

Southlake Nissan responded

thank you for your kind review

October 01, 2020

I was told my the lady that does the appointments that I would be dropped off home. That was a lie I waited for 2 house's. More

by marisola31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Oct 01, 2020 -

Southlake Nissan responded

So sorry that happen, we do offer free shuttle service, need time you would like a shuttle please feel free to ask for me, Randy (service manager)

September 29, 2020

I left the previous dealer to come here. It was well worth it. The people are very friendly and I will probably be buying my next cry from here as well. The service department here is awesome! More

by cutlass1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 30, 2020 -

Southlake Nissan responded

thank you for your kind review, its our pleasure

September 28, 2020

The guys are great! Professional, friendly and always willing to answer any questions I have. I won't take my car anywhere else. Randy & Brian are awesome! More

by zeus6950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 28, 2020 -

Southlake Nissan responded

its our pleasure

September 27, 2020

My first experience here was not a good one and I had no intentions of ever going back to this place. The manager contacted me and I must say based on his exceptional customer service skills and willingness More

by Kita113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 28, 2020 -

Southlake Nissan responded

its my pleasure and thank you for your business

September 25, 2020

Although I now live in Michigan, I still come back to the Randy, Brian, and the service team at Southlake Nissan. Their customer service skills are impeccable and my last service maintenance was performed i More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 28, 2020 -

Southlake Nissan responded

thank you for your kind review

September 25, 2020

Randy K and his staff is awesome!! He always makes sure that my Maxima is serviced in a timely manner with the best Nissan quality!!! More

by Hunni B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Randy Kawanna
Sep 28, 2020 -

Southlake Nissan responded

thank you for your business

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