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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews

1,164 Reviews of Southlake Nissan - Service Center

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August 07, 2020

Very good overall service. It was done quickly and was done when they said it would be. They checked for recalls and none were noted. More

by michaelhoffman9370@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

its our pleasure

August 06, 2020

Great Service Department! Found issue quickly with “check engine” light and reset code to erase. Keep up the good work! Will definitely bring vehicle back for any new service. More

by BigJ
Recommend Dealer
Yes
Employees Worked With
Service Department , Randy Kawanna
August 06, 2020

Southlake Nissan second to none Randy Kawanna runs an excellent service department. Quick and dependable. Have been using Southlake Nissan for the last 20 years. Would not go to any More

by ckramer4077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you and enjoy the grand kids

August 05, 2020

Southlake Nissan has great customer service, they're extremely friendly, great attention to detail, and punctual. That's what I call value for my money. More

by sergemilar
Recommend Dealer
Yes
Employees Worked With
Brian Jensen
Sep 01, 2020 -

Southlake Nissan responded

thank you

August 05, 2020

Fast service, courteous employees. I miss the popcorn! But I understand Covid takes away all things good! Clean waiting room well stocked with reading material and water/ coffee More

by Musiclady1125
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

sorry for no popcorn, maybe soon we hope, Randy

July 30, 2020

Another day of great customer service. As i mentioned in precious surveys, my biggest fear is that the great service will end, just as it did at the Nissan Dealer on Rte. 41😒 More

by Lemontea
Recommend Dealer
Yes
Employees Worked With
Brian Jensen 5 STAR!!!!!!!
Sep 01, 2020 -

Southlake Nissan responded

thank you, Tina its our pleasure.

July 28, 2020

Guys I met at service desk were great. They explained everything that needed to be done and the work was done super quick. From the moment I got in my car I felt the difference and cant thank them enoug More

by hgaeta
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you, Hector its our pleasure

July 28, 2020

I always get good service from this dealership. The service people are courteous and always explain what what needs to be done. You seem to get me in soon and take care of what I need More

by gchick
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you

July 28, 2020

Great Service I bought a new rogue from Southlake Nissan and the salesman Will was great. He help me with everything I need and what I needed to know regarding my t More

by Tonia Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you

July 27, 2020

Truck was finished when promised. Randy went out of his way to get me my truck when he said he would. Good job. Appreciate it!! More

by randy48
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you

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