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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews

1,164 Reviews of Southlake Nissan - Service Center

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July 24, 2020

Randy and his team in the Southlake Nissan service department are the BEST!!! They take care of our vehicles whenever we have any problems. Very professional, fair, and dependable!!! I will always tru More

by jgovan
Recommend Dealer
Yes
Employees Worked With
Nick was also GREAT!!!, Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you, its our pleasure Jennifer

July 22, 2020

Great service and friendly staff! Visit did not take very long and my car looks great! Planning on returning in the future for my normal service needs! More

by lkoselke
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

its our pleasure and thank you

July 21, 2020

Your guys (Service Dept) are GOLDEN; every one of them!! They always treat me with the utmost respect! I hope it never ends. I left the other dealership because it started out terrific then flipped like a p More

by Lemontea
Recommend Dealer
Yes
Employees Worked With
ALL the guys who meet you when you drive up; ALL OF THEM, Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you

July 20, 2020

Randy and Brian have taken care of my cars for years and the service department always do a great job! Thanks to all at this facility More

by Lindseycarl67
Recommend Dealer
Yes
Employees Worked With
Randy, Brian
Sep 01, 2020 -

Southlake Nissan responded

thank you Carl

July 20, 2020

Great service. I don't have anything else to say but things went well. Work done as promised. Nothing more to add to this review. More

by reklessx6
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 01, 2020 -

Southlake Nissan responded

THANK YOU

July 19, 2020

Carlos and Randy are wonderful and professionally efficient and deserve recognition for their superior customer service skills! I appreciate the personal attention and follow-up they provide. More

by D
Recommend Dealer
Yes
Employees Worked With
Carlos, Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

its our pleasure, Randy

July 15, 2020

Great shop! Very nice, friendly staff Very helpful staff Great shop! Very nice, friendly staff Very helpful staff As a new to town person I was very impressed with this location and how things were expla More

by chicagotubers
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you

July 15, 2020

Terrible service. Had to be nasty for them conduct proper diagnostic for a wheel bearing. Initially told it was breaks and had forceful request another diagnostic. More

by dmukos
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Sep 02, 2020 -

Southlake Nissan responded

sorry, but I hold everything ok now, Randy

July 15, 2020

Painless visit. Came in for 1000 mile check up in and out in about an hour to include replacement of taillight lense no complaints coming in More

by Betograms
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you

July 11, 2020

I have been a Nissan customer since 1992. Randy Kawanna and his team are the best! I would highly recommend the Nissan Service Department to family and friends. More

by mistyblue92
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Sep 01, 2020 -

Southlake Nissan responded

thank you, the pleasure is ours.

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