Kia on Atlantic
Jacksonville, FL
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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On a recent visit Abby Hill provided outstanding customer service. She was very helpful with our service needs and answered all of our questions in a supporting and professional manner. Our family was comple service. She was very helpful with our service needs and answered all of our questions in a supporting and professional manner. Our family was completely satisfied with our service experience. We will continue to recommend Kia on Atlantic to our family and friends. More
I have owned my Kia for almost a year now and recently moved across the country. I needed an oil change and called the Kia dealership in my way home from work and they were able to get me in same day/with moved across the country. I needed an oil change and called the Kia dealership in my way home from work and they were able to get me in same day/within minutes. The customer service of everyone at the dealership was great, facility was very nice, and the complementary drinks/snacks were a great bonus! :) More
Anthony Grant continues to provide outstanding customer service with each of our family cars. He is always honest, knowledgeable, and helpful. Our family was completely satisfied with our service experienc service with each of our family cars. He is always honest, knowledgeable, and helpful. Our family was completely satisfied with our service experience. We will continue to recommend Kia on Atlantic to our friends and family. More
KIA on ATLANTIC: The ultimate "shady used car" experience — but on a brand-new car. At 71 years old, I have bought many cars, but this was hands-down the worst car buying experience of my life. The decept — but on a brand-new car. At 71 years old, I have bought many cars, but this was hands-down the worst car buying experience of my life. The deception started immediately: the salesman told us we were buying a 2026 Kia K4, but it turned out to be a 2025 model. The finance manager, Tony Ruxxxxi, was incredibly dishonest. He refused to show us any hard numbers during the process, hiding behind a digital-only system and "monthly payment" tactics. Against our better judgment, we finished the deal and were handed a thumb drive with 47 poorly named PDFs. When I finally dug through the files, I discovered total fraud. The $2,000 discount we negotiated was completely left off. Instead, Tony snuck in a "basic protection package" and massive fees that inflated a $30,000 car to a staggering $52,000. To top it off, despite my wife having Tier 1 credit, he locked her into a 7.25% interest rate, boldly lying to our faces that "everybody pays that rate regardless of credit rating." Avoid Tony Ruxxxxi and Kia on Atlantic at all costs. Note: we have been back to the dealership many times with no resolution. We contacted Kia Customer Care and filed 2 claims. Again, we got no response from the dealership. I have filed claims with Florida Attorney General (still waiting). Just finished filing a complaint with Consumer Financial Protection Bureau (CFPB). Again, stay away from this place. I am embarrassed how easily I was taken and infuriated that people like Finance mgr. would take such advantage of seniors. More
Recently Anthony Grant provided outstanding customer service with our primary family car. He is always honest, knowledgeable, and helpful. Our family was again completely satisfied with our service expe service with our primary family car. He is always honest, knowledgeable, and helpful. Our family was again completely satisfied with our service experience. We continue to recommend Kia on Atlantic to our family and friends. More
I brought my 23 Kia Telluride in for an alignment and fix the recall trim. Mike took care of me and I was in and out in a short time. He thoroughly went over the alignment and recall to make sure I was comp the recall trim. Mike took care of me and I was in and out in a short time. He thoroughly went over the alignment and recall to make sure I was completely satisfied. It was great customer service on his part. More
John Sullivan was nice polite respectful and helped me buy my first car that I did by myself no help he made the experience comfortable and pleasant thank you. buy my first car that I did by myself no help he made the experience comfortable and pleasant thank you. More




