Southtowne Chevrolet Cadillac Buick GMC

Too long of a story to tell but trustworthy and integrity comes to mind first in describing this dealership. comes to mind first in describing this dealership. More

I had an unfortunate experience with the sales process at Southtowne recently. While my individual seller was communicative and on top of our deal, the dealership sold the vehicle that I was going to purchas Southtowne recently. While my individual seller was communicative and on top of our deal, the dealership sold the vehicle that I was going to purchase the night prior to my appointment to sign the paperwork (my last exchange on the truck was around 7pm and then found out it had been sold next morning at 9am). This was very disappointing as we were very excited about the purchase. All potential customer should be aware that this dealership does not hold vehicles in any way (they won't take deposits) so you could be in the showroom signing paperwork and the not have the vehicle at the end of the signature! Other dealerships are willing and able to hold vehicles for a simple deposit (or none at all for more premium brands as I have personal experience with). Needless to say I'm doing business with another dealership for my purchase and I do not recommend working with this franchise. I would not trust this dealership's sales team. More

Everyone was very friendly and helpful while we figured out which car would be best for our son. Jon was patient with us and worked well with my son to make sure he (my son) found the car that was the righ out which car would be best for our son. Jon was patient with us and worked well with my son to make sure he (my son) found the car that was the right fit. He even talked him through parking with the backup cameras - he treated my son like family and I am so thankful for that!!! Everything was great about this experience! More

Sold me a CPO Corvette with almost bald tires and worn brakes which were squealing the day I brought it home. Didn’t notice on test drive. Advised dealer of both issues the next day to which they replied brakes which were squealing the day I brought it home. Didn’t notice on test drive. Advised dealer of both issues the next day to which they replied the car is within specs. Have a nice day. Technically, the tread depth and brake pads were within CPO spec split at the very bare minimum. If you buy a car here expect to get the bare minimum and nothing more. I take responsibility for not catching this, but paying upwards of 70 K for a vehicle I would not expect to have to. More

Bought a Certified Pre-Owned Corvette, not a cheap car by any means. Got it home and saw the tires were barely in spec enough to be considered acceptable for a CPO, and the brakes squeak like there's no tom any means. Got it home and saw the tires were barely in spec enough to be considered acceptable for a CPO, and the brakes squeak like there's no tomorrow. They told me its "glazing" and to do a few hard stops to clear it. I've driven the car in Atlanta traffic for a month, believe me, I've braked hard in it. I will forever hate this car and this dealership for selling something as a CPO is such poor condition. Every time I stop and hear this squealing, I will be reminded of this transaction. I assume responsibility for accepting the car in this condition. Since it was a CPO and an expensive car, that it would have exceeded the bar minimum. More

Peter Nadaud made the experience from beginning to end an awesome experience. Out of all my vehicle buying experiences if I could only work with Peter I would do it every time. He not only got us in and out awesome experience. Out of all my vehicle buying experiences if I could only work with Peter I would do it every time. He not only got us in and out quickly but was able to cover all the points I had questions about without fail. Definitely will recommend him to anyone looking for a new vehicle. More

I visited Southtowne Chevrolet on 12/21 to address something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I woul something in one of the tires on my Blazer - it needed to be plugged. Was advised that the hole was too close to the inner wall of the tire - I would have to purchase a tire. I was given a price for the same brand/size tire that is on my vehicle (Michelin Premium LTX, 235/55R20), & advised a tire would be ordered, for my return to the dealership on 12/26 to swap out tires. I called the morning of 12/26 to be told that the tire was never ordered. One service advisor said "the other svce advisor was supposed to order it". That svce advisor claimed they knew nothing about it. The svce advisor I was talking to said that particular tire was discontinued, but had 4 alternate tires in stock (which were more money: Michelin Primacy, 235/55R20), so I went ahead & told him I would purchase 2 of those, & needed an oil change as well, to which he advised to arrive around 4pm. On my way to Southtowne, I received a call from them advising they couldn't accomodate my needed service for that day & requested I return the next day. I told the svce advisor I was already on the way there - I couldn't wait another day. Upon my arrival, I advised the svce advisor that I was willing to wait for them to service my Blazer, which they were able to do by 6pm. Don't appreciate all of the drama & the fact that someone didn't do their job, which made it worse for those working on 12/26, & me....but I am thankful that my Blazer was able to be serviced. I typically don't have issues from the service dept at this dealership. More

I have purchased three vehicles from Southtowne. My previous sale person had retired but Jacob Richards was a worthy successor. The sales manger Eric Polston was great as well and easy to work wit My previous sale person had retired but Jacob Richards was a worthy successor. The sales manger Eric Polston was great as well and easy to work with and straightforward, which I appreciate. Highly recommend Southtowne. More

Tim Jackson at Southtowne always does a great job of getting me in and out with little delay. Great job! getting me in and out with little delay. Great job! More