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Southtowne Chevrolet Cadillac Buick GMC
Newnan, GA
909 Reviews
We're living in exciting times! The electric car revolution is well under way and we can't wait to share some information with you about GM's plans.
New car smell is great, and we've got a range of new cars, trucks, and SUVs that will delight your senses. But we think feel is really where it's at when you’re dealing with a new Sierra 1500, Silverado 1500, Acadia, Encore or Encore GX model. That's why our sales team is here to point you in the right direction and to assist you with the next step. After all, once you find the vehicle that looks right to you, you're going to want to get behind the wheel to see if you get that new car spark. One more compelling reason to shop for a new vehicle with is us our Lifetime Powertrain Warranty on all new vehicles. Come down to our Southtowne Chevrolet Buick GMC dealership to explore our inventory today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 909 reviews
November 26, 2021
Initially, everything went well. I called the dealorship to see if a vehicle was available as I was driving several hours and didn't want to arrive and find it was sold or not on the lot. Staff verified it to see if a vehicle was available as I was driving several hours and didn't want to arrive and find it was sold or not on the lot. Staff verified it was available and held it until I could get to the lot. Communication/directions were great. Once we started the process to purchase, things changed. Since we were not trading a vehicle, the advertised price increased $1000. I refused to pay it and we came to an agreement. The day after purchase, I discovered that the vehicle was not what was advertised. It was listed as a SR5 Premium. While it had some features of a SR5 Premium, it was not, as verified when I was able to look up the VIN on Toyota. Some of the options listed were not present. When I called the dealorship back to complain that the vehicle was not the advertised model and was not the deal it was purported to be due to the difference in cost/resale value, I was told there was nothing they could do. The response was to read the small print at the bottom of the window sticker that states they are not responsible for differences between what they list and the actual vehicle. Ultimately, I understand this falls on the buyer but I would not have even driven to see this vehicle had I known it was not the desired model. Unfortunately, Toyota does not have badging to identify the different trim/option levels (SR5 vs Premium). I still feel that this was a bait/switch and caution anybody doing business with SouthTowne to verify every little detail or better yet, look elsewhere. More
by garrisce
Employees Worked With
November 23, 2021
My experience with Charles was absolutely amazing! The process was smooth and he was very knowledgeable. I would highly recommend Charles. process was smooth and he was very knowledgeable. I would highly recommend Charles. More
by Jakiah
Employees Worked With
November 22, 2021
Charles the sales person was very easy to work with. Very helpful and courteous.5 stars! Very helpful and courteous.5 stars! More
by Ronnie
November 20, 2021
Charles Ogletree is the best. 2nd car with him and it was a seamless process. a seamless process. More
by jlyn222
November 16, 2021
An actual pleasant service experience, believe it or not. Great service writer, quick service, A+, Thanks !! Great service writer, quick service, A+, Thanks !! More
by Jgagmo
Employees Worked With
November 09, 2021
I always receive such great service that I drive all they way from Phenix City they way from Phenix City More
by Keisha T
Employees Worked With
November 09, 2021
Everyone was friendly and very helpful. We were in and out, and very thankful it was not an all day process. out, and very thankful it was not an all day process. More
by morristiffany82
November 07, 2021
This was by far the best experience I’ve had purchasing a car in my entire life. Kam was amazing and all the staff there made the process seamless!!! car in my entire life. Kam was amazing and all the staff there made the process seamless!!! More
by Mel
November 06, 2021
Friendly people & great service. Worth the drive from McDonough to Newnan. Clean waiting areas for customers. McDonough to Newnan. Clean waiting areas for customers. More
by KB
