Southtowne Chevrolet Cadillac Buick GMC

Service on my CTS-V SouthTowne Cadillac, Chevy, Buick, GMC is great - always are The staff is very attentive and customer focused My vehicle was serviced in a timely ma SouthTowne Cadillac, Chevy, Buick, GMC is great - always are The staff is very attentive and customer focused My vehicle was serviced in a timely manner More

first time buyer found y’all on car guru Phil Irvin went out of his way to help us and get us the best deal.and stayed until financing was finished and set up my blue tooth for me Phil Irvin went out of his way to help us and get us the best deal.and stayed until financing was finished and set up my blue tooth for me More

Ronnie Railey did a wonderful job for us. It was the second time purchasing a vehicle from her with him as our salesman. We will definitely use him with any other f did a wonderful job for us. It was the second time purchasing a vehicle from her with him as our salesman. We will definitely use him with any other future purchases. More

Great working with Jodie Jodie did a great job with us and continues to offer great service after the sale. I will be a loyal customer of Jodie. His willingness to serve and Jodie did a great job with us and continues to offer great service after the sale. I will be a loyal customer of Jodie. His willingness to serve and personality are second to none. More

Excellent service It is always a pleasant experiences to have Jason Meyers to wait on me.He always give my vehicle a complete check and I trust him the most. keep up It is always a pleasant experiences to have Jason Meyers to wait on me.He always give my vehicle a complete check and I trust him the most. keep up the good work Jason More

It was ok it took longer the it should but they got it fixed I have worked in dealership most of my life And I think they have forgot that. Anyway when I bought my car in for the recall for the steering rack th I have worked in dealership most of my life And I think they have forgot that. Anyway when I bought my car in for the recall for the steering rack the computers were down couldn’t get a rental car because of that no rental agreement could not be printed. They gave me a ride home after 3 days I got my car back. Was surprised that it only had 2 more miles on it good thing. And it was cleaner then I thought it would be another good thing all in all I hope I get the same service on my 2020 corvette More

Southtowne Is My Dealer For Life! Southtowne GMC is my dealer for life! I highly recommend Lisa Johnson, and Phil Irvin as being the best sales team members. Exceptionally, Lisa John Southtowne GMC is my dealer for life! I highly recommend Lisa Johnson, and Phil Irvin as being the best sales team members. Exceptionally, Lisa Johnson goes beyond the call of duty to make all necessary things to satisfy the customer. Reta Maddox More

Oil change and tire rotation Jason is always helpful with any problems I have, keeping me updated on anything found with my vehicle and getting things done in a timely manor. Jason is always helpful with any problems I have, keeping me updated on anything found with my vehicle and getting things done in a timely manor. More

Great Service Advisor Dealership is ok but the particular service advisor is exceptional.....Larry Rooker....keep up the good work...Larry has always been willing to do mor Dealership is ok but the particular service advisor is exceptional.....Larry Rooker....keep up the good work...Larry has always been willing to do more than expected... More

The absolute worst dealership service experience I purchased a new 2019 Cadillac XT5 with a slight blemish on the door panel. The sales person said he ordered a replacement but didn't. I've been wait I purchased a new 2019 Cadillac XT5 with a slight blemish on the door panel. The sales person said he ordered a replacement but didn't. I've been waiting 9 month and the panel is still on backorder. The car also has an annoying rattle inside the car and the instrument cluster has completely went out twice. I scheduled an appointment to bring the car in to get these issues repaired this past Sat. Monday I was told the car was in the shop with a technician working on it. Wed. I called multiple times to check the status and could not get anyone in service to answer the phone or return my calls until late afternoon. When I did speak with someone, I was informed that the technician that was assigned to my car was off Mon. - Wed. so my car had not been touched. The Service Advisor that I spoke to promised me that he would assign the car to another technician and get it in the shop asap. I called back at 5:45 to get an update and the Service advisor left for the day without getting my car in the shop. Today is Thurs. and I still do not have my car back. I have left several messages for the Service Manager to call me but he has not returned my calls. More