Southtowne Chevrolet Cadillac Buick GMC - Service Center

Great Service at Southtowne I went in recently to have normal oil change, inspection, and tire rotation. I called the service adviser and he told me to bring it on in. He knew wh I went in recently to have normal oil change, inspection, and tire rotation. I called the service adviser and he told me to bring it on in. He knew when I drove in and got my car in quickly. The service was done properly and in a respected time manner. They are always busy so I don't expect them to put me first if someone was there before so I allow for time when I take my cars in. Southtowne service has always met my expectations. They are courteous and keep the customer in mind. I have been a customer of Southtowne for 21 years for both buying a new or used car/truck and for service on my cars. I plan on continuing to use Southtowne for both buying and service. More

Fantastic People I drive 2 hours (plus add an hour for the time difference to make appointments times) and it is always worth it to have Jim and his wonderful people t I drive 2 hours (plus add an hour for the time difference to make appointments times) and it is always worth it to have Jim and his wonderful people take care of my truck. As a multi-car buyer and owner I know a good deal when I see one and you keep going back when they treat you with such sterling service and respect. Much thanks Vickie Hale More

southtowne is the best! Very honest and trustworthy. Careful and courteous . Makes having your car serviced an easy experience. Do not think of any other place. Helpful emplo Very honest and trustworthy. Careful and courteous . Makes having your car serviced an easy experience. Do not think of any other place. Helpful employees also.even in the cashier dept.we feel very safe dealing with this team. More

The personnel in sales and service have made car matters eas I an go grateful for Larry Rooker in the Service Department. He is friendly, attentive and a very knowledgable professional! Knowing that he was there I an go grateful for Larry Rooker in the Service Department. He is friendly, attentive and a very knowledgable professional! Knowing that he was there for me is a great part of the reason that we purchased our wonderful Buick Encore! More

worst service I have had ever I had two experiences with this dealership - both completely dissapointing ! 1. they were not able (within 1.5hrs) to locate my fusebox to exchange I had two experiences with this dealership - both completely dissapointing ! 1. they were not able (within 1.5hrs) to locate my fusebox to exchange a fuse but rather gave me a technical drawing with the supposed location of the fusebox in orde for me to find it and replace it myself. 2. GM recall for ignition issue: called in 30 minutes ahead - was told will be next in line - get there and was told waiting time is 2-3 hrs - wasted 1 hour to drive there and get back. Asked customer service to get vehicle for test drive instead to bridge waiting time - no interest in servicing me as a customer. These guys will not touch my car again, the service was embarassing and this is the most unprofessional dealership I've ever been - would highly recommend to go to a different dealership such as Ivory Chevrolet in Union City! More

Had warranty work done on my Corvette, I brought my Vette in clean, immulicate condition, when I went to pick it up, my Corvette was trashed...!!!! I almost puked...! I should have puked on the service writ in clean, immulicate condition, when I went to pick it up, my Corvette was trashed...!!!! I almost puked...! I should have puked on the service writer but I had a company shirt on. You can not tell me they did not have a water hose there to at least rinse off my Vette? You Lost my business from now on..!! More

I never knew anything about this dealership. I was looking for a new Scion FR-s. They had the best price anywhere. I talked to Steven Pope who was fantastic. A great dealership, great service and t looking for a new Scion FR-s. They had the best price anywhere. I talked to Steven Pope who was fantastic. A great dealership, great service and tremendous help. I would recommend the dealership to anyone. They deliver the car to me (about 320 miles away) at no cost. Try them. More

Bought a 2006 Honda accord coupe, decent experience. The next day it hailed and my car was damaged. My insurance company recommended southtowne auto to repair.... WOW terrible experience. It took FOREVER- c next day it hailed and my car was damaged. My insurance company recommended southtowne auto to repair.... WOW terrible experience. It took FOREVER- could not get their story straight on why. First because the bumper needed to be repainted then because someone messed the clear coat up on the car. When I received my car it looked awful!!! There were lines where they halfway did it correctly, the paint or clear coat had a white fog that wouldn't go away!! It looked terrible! I called the manager several times he didn't care told me it was probably something small like it needed buffing and to bring it by whenever. It was NOT just a simple buffing. Took it somewhere else and they say said whoever did this paint job was an idiot and messed it up BAD. The whole car needed to be redone. Do NOT take your car there. More