Southtowne Hyundai of Newnan

Terrible Experience I just wanted to take a minute to write this review, so first time car buyers know what they are getting into if they choose to purchase at Southtowne I just wanted to take a minute to write this review, so first time car buyers know what they are getting into if they choose to purchase at Southtowne, Newnan. This was my first experience with a dealership, because I have not purchased from a big car dealership before. I was just going in to see what my options were and to see what was available to me, being a first time buyer, just building my credit. I first scheduled an appointment with Diane Spurrling, because I have had a few people tell me she was great for them. However, I get to the dealership, she is busy with another customer, she tells me that Tommy Bowling will take care of me. I sit down with Tommy, and we start to discuss car options. At first, all was going well. Once I express to Tommy that I would not be buying a car today, I was just here to discuss my options, it seemed as if his entire attitude towards me changed. Tommy would not share with me the interest rate on the purchase. He was very pushy with me to purchase the car, THAT DAY. He said to me 'Why did you even come here, if you are not willing to buy a car today'. After going into the office with his manager, he comes back to me and says 'my boss is going to be mad if you do not purchase this car today'. He was very adamant on me signing papers, even once I expressed to him, I only wanted to see what my options would be if I had chosen to go through Southtowne. After, I told him I would not sign any papers, and I would just go ahead and go, he tossed the keys to my current car across the counter to me. He proceeded to say 'thanks, bye' and gave me NO contact information or business cards. Tommy has left a VERY bad taste in my mouth with Southtowne. I can only hope, whoever I do decide to purchase with, will be much more hospitable with me, and it will not be Southtowne. Customer Service is not something that can be taught, and when you want to sell a car, that is NOT how you do it. More

Madison's review Diane helped so much in finding a car that met my needs for now and the future! She helped so much! You have a great employee that truly puts her cust Diane helped so much in finding a car that met my needs for now and the future! She helped so much! You have a great employee that truly puts her customers first. More

Great Dealer This is my 4th purchase in the last year from this dealer and have had excellent service every time. I will definitely purchase there again. This is my 4th purchase in the last year from this dealer and have had excellent service every time. I will definitely purchase there again. More

Great service I love the experience... Really appreciate the service. Couldn't have asked for a better experience. I will be coming back to the same place and send I love the experience... Really appreciate the service. Couldn't have asked for a better experience. I will be coming back to the same place and send others too. More

Great product with a great service department Great product with a great place to service it. Dealt with me very fair and honest. Earned their money in selling me a car. They worked very hard FOR Great product with a great place to service it. Dealt with me very fair and honest. Earned their money in selling me a car. They worked very hard FOR me!!!! More

Southtowne is OUR go to dealership! Southtowne is OUR dealership! This purchase is number 4 with them and won't be the last! Everyone there is professional and courteous, and the price Southtowne is OUR dealership! This purchase is number 4 with them and won't be the last! Everyone there is professional and courteous, and the price is always right! More

Wonderful Very pleased with every thing. Treated well. Working of car nicely explained. Allowed adaquate time to test drive car. If I get smart phone encour Very pleased with every thing. Treated well. Working of car nicely explained. Allowed adaquate time to test drive car. If I get smart phone encouraged me to come back and he would set it up for me. More

Fantastic Great. I don't like this question and this survey was goin great till I had to do this question. Bad. I Reyes to express in one word and u needed 25. Great. I don't like this question and this survey was goin great till I had to do this question. Bad. I Reyes to express in one word and u needed 25. That's bad More

I love my 2016 Elantra My salesman, Tommy Bowling, knew I was coming in to see him to make a new car purchase. He gave me a fair trade in value on my 2009 Elantra and I cou My salesman, Tommy Bowling, knew I was coming in to see him to make a new car purchase. He gave me a fair trade in value on my 2009 Elantra and I couldn't be happier with the whole experience. He made us feel at home and the process went smoothly. More

GREAT experience Stright forward priceing what we talk over phone same car equipment color and price no change. Every one was friendly and patience. It was completed Stright forward priceing what we talk over phone same car equipment color and price no change. Every one was friendly and patience. It was completed More