Southtowne Hyundai of Newnan - Service Center

Southtowne service is always great! Carmen has really spoiled me...I drive from Jasper, Ga to Newnan because of her concern and the honesty and kindness she always shows! spoiled me...I drive from Jasper, Ga to Newnan because of her concern and the honesty and kindness she always shows! More

I arrived at appointment time..wa greated very cordially,they were ready for me...they checked what I wanted done and they took the veghicle to the service area..Iwas sent to a very comfortable wa cordially,they were ready for me...they checked what I wanted done and they took the veghicle to the service area..Iwas sent to a very comfortable waiting lounge..everything was done quickly and soon mr WES came for me..explained all that I asked to be performed..thanked me and wished me a great day and sent me on my way...thank you guys More

Carmen is a five star service advisor. My car was scheduled for oil change and after I drove it home, I noticed an oil leak -which was not an issue before hand. Carmen was able to get my car back in scheduled for oil change and after I drove it home, I noticed an oil leak -which was not an issue before hand. Carmen was able to get my car back in the shop the same day to get the leak fixed. However, the car continued to leak oil that next day and Carmen got me scheduled back in the shop yet again. Carmen listened to me and did everything she could to make sure I was satisfied with all the services being provided to me. She communicated with the technicians and helped to get my car back to normal. Carmen went above and beyond. I am very grateful to have her as my service advisor. I give the service 4 stars because although I had to make several trips back and forth to the shop because of a technician’s mistake, my service advisor went above and beyond to get the issue resolved. More

My dealer for life. Exceptional customer service.. Always friendly and takes care of you in a timely manner. They lister to you and answers your questions about your serv Exceptional customer service.. Always friendly and takes care of you in a timely manner. They lister to you and answers your questions about your service. I don’t go anywhere else because I know that my car will be taken good care of at Southtowne Service Department, and their prices are also reasonable and within my budget. Thanks to West and Carmen for taking time to listen to my concerns and taking good care of my car. More

Always great service The service department is great. I have always had a great experience with Southtowne. The people in the service department are always friendly and he The service department is great. I have always had a great experience with Southtowne. The people in the service department are always friendly and helpful. Everyone that I saw says good morning and have a good day!!! More

Had both of my Hyundai’s serviced the same day including purchasing a new set of tires. Wes Lawson was very helpful in meeting our needs. Great service! purchasing a new set of tires. Wes Lawson was very helpful in meeting our needs. Great service! More

Quick and Efficient I was right on time for my appointment and they took my car back right away. I was done within about 45 minutes. I will visit again! I was right on time for my appointment and they took my car back right away. I was done within about 45 minutes. I will visit again! More

Excellent service! After 6 years, 102,000 miles and only Southtowne service, I made the decision to use a closer-to-my-house service company for a repair during Covid. After 6 years, 102,000 miles and only Southtowne service, I made the decision to use a closer-to-my-house service company for a repair during Covid. After being without a car for five days and a total of two visits to make the repair, the same warning light came on in the vehicle the second time I used it after the repair. I drove to Southtowne immediately and after the same diagnosis and one day with a loaner car, the repair was completed. No lights on! Thanks Southtowne - you are The Best! More

Good Service Department I had a broken air flap valve. The repairs were completed quickly and I was kept informed. I just wish parts weren't so expensive. I had a broken air flap valve. The repairs were completed quickly and I was kept informed. I just wish parts weren't so expensive. More

Good service, as always. Got all work done ahead of schedule. Mostly routine maintenance but it is done right the first time. Brian did a good job explaining upcoming planned maintenance for my Elantr schedule. Mostly routine maintenance but it is done right the first time. Brian did a good job explaining upcoming planned maintenance for my Elantra. Thank you! More